Tzucacab Information & Communication Technology Job Listings

Indeed

MECHANIC 3RD

Date Posted: 2025\-11\-05 Country: Mexico Location: LOC5017: Barracuda No. 22, Súper Manzana 3, Colonia Centro, Cancún, Quintana Roo, 77500, México Maintenance Assistant Would you like to join a truly international company driven by talent and committed to Safety, Ethics, Quality, Innovation, and Employee Opportunities? Otis is growing and seeking a Maintenance Assistant for one of our locations in Mérida. Your top priority will be ensuring passenger and customer safety through safe maintenance of elevators and/or escalators. On a typical day, you will:* Support elevator maintenance with quality and efficiency * Work safely in accordance with all Health, Safety, and Environmental guidelines * Work overtime when required * Interact directly with on-site customers to build strong working relationships * Assist in conducting inspections before and after maintenance to ensure high levels of quality and safety What You’ll Need to Succeed! As a qualified assistant, it is essential that you possess knowledge of basic tools and can apply elevator engineering principles to installation:* *Knowledge of basic tools* * *Interest in technical products and new technologies* * *Appreciation for hands-on trades, such as the satisfaction derived from completing a job* What’s in It for You? You will receive a long-term employment contract with the world’s market-leading company in a crisis-resilient industry. We offer locally competitive compensation, plus:* Benefits exceeding statutory requirements We will provide intensive training in areas including technology, processes, and interpersonal skills, and you’ll have opportunities to exchange ideas with experienced colleagues at any time. You’ll receive modern, high-quality workwear, your own tools, and a smartphone. The health and safety of our employees is our highest priority. We promote it through periodic occupational health and safety training, as well as an Employee Assistance Program. Apply today to join us and build the future together. \#BuildWhatsNext If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2\.4 billion people every day and maintain approximately 2\.4 million customer units worldwide—the industry’s largest service portfolio. You may recognize our products in some of the world’s most famous landmarks, including the Eiffel Tower, Empire State Building, Burj Khalifa, and the Petronas Twin Towers! We are a team of 72,000 people—including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians—all committed to meeting the diverse needs of our customers and passengers across more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to serve as the foundation of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions—and the skills and capabilities you’ll gain working alongside the best and brightest—keep us connected and at the cutting edge. We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects; our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus—more than ever—is on people. As a global, people-powered company, we place people—passengers, customers, and colleagues—at the center of everything we do. We are guided by our values, which we call our Three Absolutes—prioritizing Safety, Ethics, and Quality in all that we do. If you would like to learn more about environmental, social, and governance (ESG) at Otis, click here. Become a part of the Otis team and help us \#Buildwhatsnext!*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*

V6R2+JR Dziuché, Quintana Roo, Mexico

Negotiable Salary

Indeed

Quality Manager

Quality Manager ### **Quality Manager (Forbes Standards)** Our guests expect excellence in every detail of their stay, and maintaining Forbes standards across all areas of the hotel is essential to delivering a world\-class experience. The role of the Quality Manager is critical in ensuring that every department consistently aligns with these standards to create exceptional operations and unforgettable guest stays. ### **What will I be doing?** As a Quality Manager, you will be responsible for overseeing and supporting Forbes standards across the entire hotel operation. In this role, you will: * Monitor, implement, and reinforce Forbes service standards throughout all guest\-facing areas, including Food \& Beverage, Front Desk, Guest Services, Housekeeping, Spa, and other operational departments. * Conduct regular quality audits and service observations to ensure brand consistency and compliance with Forbes requirements. * Collaborate closely with department heads to identify service gaps and develop action plans that elevate the guest experience. * Lead training, coaching, and follow\-up sessions focused on luxury service behaviors, Forbes protocols, and operational excellence. * Support teams in creating a seamless and memorable guest journey from arrival to departure. * Provide continuous feedback and professional development to team members to strengthen service culture. * Review guest feedback, identify trends, and drive improvements that enhance both service delivery and overall guest satisfaction. * Ensure all operational processes reflect a high level of attention to detail, service personalization, and Forbes\-level hospitality. ### **What are we looking for?** A Quality Manager serving Hilton brands plays a key role in elevating the guest experience by ensuring that every department consistently meets Forbes service standards. To successfully perform in this role, you should demonstrate the following attitudes, behaviors, skills, and values: * Ability to represent the brand with professionalism, excellence, and a strong service presence. * Strong communication and interpersonal skills, with the ability to connect empathetically with guests and Team Members from diverse backgrounds. * A natural talent for inspiring others and promoting a culture of luxury service across all operational areas. * Exceptional attention to detail and a strong understanding of Forbes service protocols. * Ability to collaborate effectively with department leaders to drive high\-quality service execution. * Strong organizational and time\-management skills, with the ability to prioritize and multitask in a dynamic environment. * Commitment to continuous improvement, coaching, and service excellence. ### **It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:** * Previous experience in luxury hospitality or in roles involving Forbes or similar service standards. * Experience conducting service audits, guest experience evaluations, or quality inspections. * Background in training, coaching, or team development focused on guest service excellence. * Experience working in multi\-department operational environments (Front Desk, Guest Services, F\&B, Housekeeping, Spa, etc.).

V6R2+JR Dziuché, Quintana Roo, Mexico

Negotiable Salary

Training and Development Manager64564151852675122

Indeed

Training and Development Manager

Training and Development Manager A Training Manager serves as a catalyst for cultural and organizational transformation by developing functional excellence and strengthening leadership capabilities among Team Members. **Key Responsibilities:** * Support all departments in developing cutting\-edge functional excellence and enhancing leadership skills. * Act as a change agent in the hotel’s cultural and organizational transformation. * Provide key input and guidance on all activities and plans related to training. * Support individual and team development, career development, and experiential learning processes. * Lead the onboarding, coaching, and mentoring of new Team Members. * Work closely with department leaders on a daily basis to support training and development needs. * Partner with departments to deliver training programs and organizational and leadership development initiatives. * Monitor, track, and conduct learning and development reviews with each department. * Prepare the hotel’s annual training plan and training calendar. **What are we looking for?** A Training Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Thorough knowledge of modern learning and development tools and technique * Excellent communication and presentation skills * Excellent people management skills * Demonstrated ability to develop interpersonal relationships * Positive attitude * Committed to delivering a high level of customer service, both internally and externally * Excellent grooming standards * Flexibility to respond to a range of different work situations * Ability to work under pressure * Ability to work on their own or in teams * Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint * Exceptional presentation and grooming It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Tertiary qualifications, or other collegiate\-level degree, in Training or Human Resources **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

V6R2+JR Dziuché, Quintana Roo, Mexico

Negotiable Salary

Indeed

MEDIO OFICIAL 2DA

Date Posted: 2025\-10\-16 Country: Mexico Location: LOC5017: Barracuda No. 22, Súper Manzana 3, Colonia Centro, Cancún, Quintana Roo, 77500, México Maintenance Assistant Would you like to join a truly international company driven by talent that values Safety, Ethics, Quality, Innovation, and Employee Opportunities? Otis is growing and looking for an installation assistant for one of our locations in Mérida. Your priority will be ensuring passenger and customer safety through the safe maintenance of elevators and/or escalators. On a typical day, your responsibilities will include:* Supporting high-quality and efficient elevator maintenance * Working safely in accordance with all Environmental Health and Safety guidelines * Working overtime when necessary * Interacting directly with on-site customers to build strong working relationships * Assisting in conducting inspections before and after maintenance to ensure high levels of quality and safety What You’ll Need to Succeed! As a qualified assistant, it’s essential that you have knowledge of basic tools and can apply elevator engineering principles to installation tasks:* *Familiarity with basic tools* * *Interest in technical products and new technologies* * *Appreciation for hands-on trades and the satisfaction of seeing completed work* What’s In It For You? You will receive a long-term employment contract with the global market leader in a crisis-resilient industry. We offer competitive compensation in line with local standards, plus:* Benefits Exceeding Legal Requirements You will receive intensive training in areas such as technology, processes, and interpersonal skills, and you’ll be able to exchange ideas with experienced colleagues at any time. You’ll receive modern, high-quality workwear, your own set of tools, and a smartphone. Employee health and safety is our top priority. We promote it through regular workplace health and safety training and through an employee assistance program. Apply today to join us and help build the future together. \#BuildWhatsNext If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2\.4 billion people every day and maintain approximately 2\.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\-moving, high\-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us \#Buildwhatsnext!*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*

V6R2+JR Dziuché, Quintana Roo, Mexico

Negotiable Salary

GEX Manager - Apertura Paradisus Cancun (37161)64525368406658124

Indeed

GEX Manager - Apertura Paradisus Cancun (37161)

***“The world is yours with Meliá”*** Discover a limitless path at Meliá, where growth and development opportunities are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family It's about experiencing one of the most exciting journeys of your life, a journey in which inspiration and personal and professional growth accompany you every step of the way. **Discover some of the benefits we offer:** * **My MeliáRewards:** Participate in our exclusive loyalty program, enjoying unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. Feel proud to belong to Meliá—we are proud of you! MISSION: The Guest Experience Manager is the highest responsible for the department within the hotel, ensuring compliance with product, service, and image standards to achieve maximum customer satisfaction, always offering unique and personalized experiences, and committed to achieving excellence in customer satisfaction and optimizing economic and human resources under their responsibility. **What will I have to do?** * Act as the brand spokesperson at the hotel, ensuring optimal implementation of attributes, standards, and manuals applicable to their department, as well as monitoring compliance across other areas, defining improvement plans when necessary. * Oversee the guest experience, personalizing their stay, anticipating their needs, and exceeding their expectations. * Implement various customer experience management tools, as well as monitor and analyze Voice of the Customer results, ensuring achievement of set objectives and defining improvement plans if needed. * Define and implement the guest digital experience during their stay according to the global strategy. * Manage customer incidents, following established protocols. * Adapt standards subject to local customization of the product. * Conduct negotiations with external suppliers, following established product guidelines. * Define, develop, and implement the hotel’s Sensory Architecture strategy regarding lighting, décor, scent, and background music, ensuring compliance across different areas. * Approve material orders following established product guidelines for optimal economic resource optimization, ensuring effective inventory control within their department. * Define, implement, and manage the Experience and/or Event Program strategy as applicable. * Define, implement, and manage the Entertainment program strategy if applicable. * Manage and supervise the Guest Service Line team (if applicable), ensuring efficient compliance with established standards and services for the department to achieve final customer satisfaction. * Manage and supervise the Guest Services / Concierge / Butler and Destination Concierge teams (if applicable), ensuring efficient compliance with established standards and services for the department to achieve final customer satisfaction. * Seek and analyze competitive information to maintain the hotel’s positioning. * Research and develop innovative experiences and services to keep the hotel at the forefront. * Manage hotel seasonal closure and reopening processes. * Coordinate, implement, and analyze pilots determined within their area. **What are we looking for?** University degree, preferably in Tourism or Hospitality, Marketing, or similar. Local language (depending on the geographical location of the property) and Advanced English. External candidates: 3 years in a similar position within the hospitality sector. Internal candidates: Minimum 2 years of experience in the Guest Experience Department as Manager in hotels with more than 450 rooms. Background in Guest Experience leadership. Background in Quality and/or Brand Standards roles. **At Meliá, we are all VIP** Outstanding professionals who make everyday operations easier and exceptional. From newcomers to the most experienced, they all possess unique and important qualities that make working at Meliá a constant growth opportunity and a passport to building your future wherever you want. Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling of belonging to a great family that values people like you—**VIP** people. *At Meliá Hotels International, we commit to equal opportunities between women and men in the workplace, supported by management commitment and principles embedded in our Human Resources policies. Likewise, we promote throughout the entire workforce a corporate culture committed to effective equality and raise awareness about the need for joint and global action.* *We strengthen our commitment to equality and diversity, avoiding any kind of discrimination, particularly related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our workforce are fundamental to our success as a global company.* *Additionally, we support sustainable growth in our sector through a highly socially responsible human team. In this regard, our motto is “****Toward a sustainable future, from a responsible present****.” Thanks to all our collaborators, we make it possible.* If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

V6R2+JR Dziuché, Quintana Roo, Mexico

Negotiable Salary

Indeed

Entertaiment Manager

Entertaiment Manager What will I be doing? Plan, direct, and oversee all entertainment activities and programs with the aim of providing memorable experiences for customers, strengthening the company's image and positioning, and promoting visitor or guest satisfaction and loyalty. Main Functions and Responsibilities 1\. Planning and Coordination * Design and execute the annual entertainment plan in line with the company's strategy. * Coordinate events, shows, recreational activities, tournaments, presentations, and special celebrations. * Supervise technical production (sound, lighting, stage design, logistics). 2\. Personnel Management * Select, train, and supervise the entertainment staff. * Assign shifts, roles, and responsibilities. * Promote teamwork, creativity, and team motivation. 3\. Budget Control * Prepare and manage the area's budget. * Manage contracts with suppliers, artists, and external agencies. * Ensure the efficient use of resources. 4\. Customer Service and Service Quality * Ensure that entertainment programs meet quality and safety standards. * Resolve incidents or complaints related to events or activities. * Assess customer satisfaction and propose continuous improvements Academic Background: * Bachelor's degree in Hotel Management, Tourism, Communication, Event Production, Performing Arts, or related fields. * Preferred: postgraduate studies in entertainment management or event management. Experience: * Minimum 3 to 5 years in similar positions in hotels, resorts, parks, cruises, or entertainment centers. Skills: * Leadership and effective communication. * Creativity and innovation. * Customer orientation. * Teamwork. * Strategic planning. * Ability to work under pressure. What will I be doing? Plan, direct, and oversee all entertainment activities and programs with the aim of providing memorable experiences for customers, strengthening the company's image and positioning, and promoting visitor or guest satisfaction and loyalty. Main Functions and Responsibilities 1\. Planning and Coordination * Design and execute the annual entertainment plan in line with the company's strategy. * Coordinate events, shows, recreational activities, tournaments, presentations, and special celebrations. * Supervise technical production (sound, lighting, stage design, logistics). 2\. Personnel Management * Select, train, and supervise the entertainment staff. * Assign shifts, roles, and responsibilities. * Promote teamwork, creativity, and team motivation. 3\. Budget Control * Prepare and manage the area's budget. * Manage contracts with suppliers, artists, and external agencies. * Ensure the efficient use of resources. 4\. Customer Service and Service Quality * Ensure that entertainment programs meet quality and safety standards. * Resolve incidents or complaints related to events or activities. * Assess customer satisfaction and propose continuous improvements Academic Background: * Bachelor's degree in Hotel Management, Tourism, Communication, Event Production, Performing Arts, or related fields. * Preferred: postgraduate studies in entertainment management or event management. Experience: * Minimum 3 to 5 years in similar positions in hotels, resorts, parks, cruises, or entertainment centers. Skills: * Leadership and effective communication. * Creativity and innovation. * Customer orientation. * Teamwork. * Strategic planning. * Ability to work under pressure.

V6R2+JR Dziuché, Quintana Roo, Mexico

Negotiable Salary

Indeed

SALES ADVISOR

**At Macropay, we have a new opportunity for you!** ------------------------------------------------------- At Macropay, we believe in talent, passion, and continuous growth. Today, we are looking for people who share our values and want to become part of a dynamic, committed, and innovative team. If you're seeking a new professional challenge, this is your chance. We want to meet you! ### **Open Position: Sales Advisor** **Location:** On-site \- Oxkutzcab, Yucatán, Mexico **Contract Type:** Full-time. **Department:** Sales ### **What are we looking for?** * Availability to rotate shifts. * Teamwork skills. * Proven 1-year experience as a sales advisor. * Customer service skills. ### **Main Responsibilities:** * Provide in-store customer service. * Credit application processing. * Store opening and closing procedures. * Product display and arrangement. * Branch cleaning and restocking. * Handling cash and valuables. ### **What we offer:** * Competitive monthly take-home pay * Uncapped commissions (paid weekly) * Statutory benefits from day one (Infonavit, Fonacot, vacations, vacation bonus, Christmas bonus...) * Life and Major Medical Insurance. * Savings fund. * Monthly grocery vouchers. * Discounts at partner establishments. * Opportunities for learning and advancement. ### **How to apply?** Send your updated CV to: **Estefany Euan** via cell **9995405198** or by email to **estefany.euan****@macropay.mx** Email subject: *"Vacancy \[Position Name] – \[Your Full Name]"* ### **We want to meet you and learn what makes you unique!** Learn more about us by visiting: **talento.macropay.mx**

C. 48-A SN, Centro, 97880 Oxkutzcab, Yuc., Mexico

Negotiable Salary

Assistant Director of Finance64147365334531127

Indeed

Assistant Director of Finance

Assistant Director of Finance The role aims to be recognized as trusted advisors in the hotel / hotels. This role supports the finance lead to attract and retains best\-in\-class finance professionals. This role assists in developing their finance team and enables them to Thrive. The role communicates with impact, ensures a robust control and compliance environment and supports to enable the EMEA finance management company value proposition, which is attractive to existing and new owners. The role partners within the hotel / hotels to maximize profit for our shareholders and owners and executes EMEA Operations Finance innovations and projects to deliver an industry leading efficient finance organization. **What will I be doing?** The Assistant Director of Finance will support all activities performed by the Director of Finance, to include but not limited to, understanding and driving financial performance, ensuring timely and accurate financial reporting and month\-end closing activities, co\-ordinating and reviewing monthly financial statements in accordance with Generally Accepted Accounting Principles (GAAP), Uniform System of Accounts and Hilton policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards: * Ensure a smooth operation of all hotel finance activities in full compliance with the policy, regulatory and contractual framework. * Business partner with all hotel finance team members and the Hotel Management team, and supports the Director of Finance in developing excellent working relationships across a broad range of internal and external stakeholders, including Commercial, IT, Procurement, Operations, Shared Service Centers (where applicable), Owners and Assett Managers as well as Regional Operations Finance. * In absence of the Director of Finance, the Assistant Director of Finance will assume responsibilities of the department lead. Support the Director of Finance to develop best\-in\-class hotel Finance teams, including participation in all relevant Finance development programs. * **What are we looking for?** * Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections * Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate * Ability to proactively identify and prevent potential problems * Ability to help develop problem solving skills among direct reports and other team members as appropriate * Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities * Ability to manage and develop staff * Detail oriented and organized * Ability to develop presentations and effectively present to all levels of company, hotels \& owners * Strong communication and negotiation skills (all levels of management and external customers) * Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required Additional Preferences: * University degree in Accounting or Finance **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

V6R2+JR Dziuché, Quintana Roo, Mexico

Negotiable Salary

Human Resources Assistant Director63840250209793128

Indeed

Human Resources Assistant Director

Human Resources Assistant Director **Assistant Director of Human Resources** Assists the Director of Human Resources in the overall management and administration of the human resources function. Specific responsibilities include hiring; employee/labor relations and investigations, wage and salary administration, training and development, affirmative action compliance, workers’ compensation and safety, and implementation of policies and programs as directed by corporate offices. ### **What will I be doing?** The Assistant Director of Human Resources directs and ensures the efficient administration and management of the Human Resources function, including recruiting, training, wage/benefit administration, compliance with statutory requirements, and execution of employee relations activities. The goal is to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. The Assistant Director is also accountable for ensuring a proactive Human Resources environment consistent with profitability objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: * Ensure compliance with the Affirmative Action Plan by training management on the hotel’s goals and interview and selection methods. * Lead the hotel’s quality program, which involves a complete understanding of standards and reporting formats, as well as the creation and design of related training and incentive programs to encourage consistent guest service by all team members. Analyze reports to identify areas where continuous improvement methods can be best applied. * Manage the hotel’s employee relations programs, including picnics, holiday parties, health fairs, employee communication channels, etc., and coordinate and direct staff through detailed oral and written instructions to facilitate successful completion of all related events/programs. Design and implement new programs as needed for special promotions, events, or initiatives (e.g., safety, Olympics, blood drives). * Manage and supervise the day\-to\-day HR department operations. Communicate all applicable HR processes to managers and hotel staff relating to, but not limited to, labor issues, contract compliance, disciplinary procedures, recruitment, orientation, staff relations, benefits, performance reviews, employment verifications, and other HR\-related processes. * Counsel and/or discipline employees as needed through clear, calm, and direct oral and written communications, in accordance with hotel policies. * Oversee the overall function of the HRIS system, including but not limited to PAF data entry, separations, report generation, and other related functions. * Respond to and negotiate on behalf of the hotel all unemployment claims. * Supervise departmental and hotel staff on all worker’s compensation issues to minimize the hotel’s exposure to related expenses. * Assist in or prepare periodic reports related to the Human Resources function (e.g., EEO, labor turnover, payroll analysis, operational budget) using moderately complex computer systems and written reports. **What are we looking for?** A Human Resources Assistant Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Previous HR managerial experience * CIPD qualified * Positive attitude * Good communication and people skills * Committed to delivering a high level of customer service, both internally and externally * Excellent grooming standards * Flexibility to respond to a range of different work situations * Ability to work under pressure * Ability to work on their own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Excellent knowledge of hospitality * Excellent knowledge of employment law and employee relations * Previous experience in or equivalent role * Positive attitude * Excellent communication and people skills * Committed to delivering a high level of customer service, both internally and externally * Excellent grooming standards * Flexibility to respond to a range of different work situations * Ability to work under pressure * Ability to work on their own or in teams **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

V6R2+JR Dziuché, Quintana Roo, Mexico

Negotiable Salary