




Position Summary: This role seeks a Programs Coordinator to ensure program operation and student retention, delivering high-quality academic services through guidance and follow-up. Key Responsibilities: 1. Ensure program operation and student retention 2. Provide personalized support to students and their families 3. Design and implement orientation and preparatory courses Programs Coordinator | UNID Tuxtepec · Position Objective · Ensure program operation through student guidance and follow-up to guarantee retention by delivering high-quality academic services. · Requirements Bachelor’s degree in Psychology, Pedagogy, or Education (degree/certification required); Master’s degree preferred. Proficiency in Banner, Moodle, NEO, CRM, Office, and Scolaris platforms. Full-time availability (Monday to Saturday). Competencies o Effective communication · o Teamwork · o Customer orientation · o Planning · o Monitoring and follow-up · Experience Minimum 2 years in similar positions and teaching (verifiable via recommendation letters) Overdue portfolio follow-up Student retention strategies KPI interpretation Key Responsibilities Provide personalized support to students and their families throughout their academic tenure. Advise on available academic programs. Design and implement the orientation course; schedule administration of diagnostic and preparatory exams and courses. Administer learning and service evaluation instruments. Maintain an updated database of active students. Analyze cases of students requiring specialized attention to ensure their continued enrollment, including: o Student retention strategies · o Overdue portfolio follow-up · We Offer Competitive salary Superior benefits Educational scholarships. -Requirements- Minimum education: Higher education – Bachelor’s degree 1 year of experience Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, manager, captain
