***Vulcano Tires is looking for: Control Desk Supervisor*** ***Requirements:*** * ***1 year of verifiable experience in the same or similar position*** * ***Bachelor's degree (desirable)*** * ***Flexible availability of working hours*** * ***Customer service oriented*** * ***Intermediate Excel skills (Pivot Tables)*** * ***ERP system proficiency*** * ***Experience with Purchase Orders and Work Orders*** * ***Strong analytical and problem-solving skills*** ***Responsibilities:*** * ***Coordinate with customers regarding workshop unit deliveries and pickups*** * ***Handle customer complaints*** * ***Provide service quotations*** * ***Manage daily scheduling*** * ***Ensure each delivery complies with agreed terms with the customer.*** * ***Notify customers in real time of any issues or delays related to deliveries*** * ***Prepare reports for internal departments and/or customers*** * ***Ensure proper inventory control*** * ***Ensure adherence to the maintenance schedule*** * ***Follow up with warehouse on supplies and spare parts*** * ***Support opening, reviewing, and closing service orders*** * ***Develop vehicle reception checklists*** * ***Track diagnostics and work order generation*** Employment type: Full-time Salary: $14,000.00 - $16,000.00 per month Work location: On-site employment