Indeed
FOOD AND BEVERAGE CAPTAIN
Job Summary:
Food and Beverage Captain responsible for supervising and maintaining exceptional food and beverage service, ensuring customer satisfaction and optimizing sales.
Key Highlights:
1. Lead and supervise food and beverage service
2. Staff training and operations coordination
3. Focus on customer satisfaction and sales achievement
**Objective of the Food and Beverage Captain Position.**
Maintain and deliver food and beverage service that generates satisfaction, through an appropriate service sequence tailored to each restaurant’s needs—ensuring speed, efficiency, and courtesy—with the goal of maximizing both sales and customer/diner satisfaction, while meeting established sales budgets.
**Responsibilities and Functions.**
· Supervise food and beverage service at the restaurant or bar under your responsibility to ensure optimal operations that generate customer/diner satisfaction.
· Maintain an environment of cooperation and communication among restaurant or bar staff.
· Train newly hired staff.
· Conduct pre-service inspections of the restaurant according to your checklist, and monitor dish presentation in accordance with protocol prior to serving diners.
· Review the daily dashboard, logbook, reservations, and guest lists.
· Coordinate with the kitchen regarding potential shortages, service timing, and recommended dishes.
· Coordinate schedules, cleaning, group bookings, events, and possible reservations.
· Ensure service is delivered within timeframes aligned with hotel standards.
· Wait a reasonable amount of time before asking customers whether they wish to order.
· Remain constantly attentive to perform suggestive selling, thereby increasing and achieving income and average check targets.
· Verify restaurant cleanliness before, during, and after service, ensuring optimal cleanliness conditions upon closing.
· Submit requisitions based on shortages identified at service close, ensuring timely replenishment.
· Verify refrigerators and storage areas are properly closed and secured.
· Confirm all lights are fully turned off.
· Report any malfunctioning or faulty equipment to the Food and Beverage Manager for logging in the maintenance logbook, enabling follow-up until repairs are completed and confirming full operational readiness to Reception, among other primary duties.
**Benefits:**
Staff accommodation available for out-of-town candidates located very close to the property.
Two daily meals
Attractive monthly rest schedule
Laundry support
Interested candidates meeting the requirements should apply via this platform with an updated CV to be considered in the selection process.
Employment Type: Full-time, Contract, Indefinite
Schedule:
* 8-hour shift
Relocation/commuting ability:
* La Garita, Jalisco. Municipality of Tamazula de Gordiano. Ability to commute to work without difficulty or willingness to relocate.
Experience:
* 2 years’ experience in the restaurant industry in this position (Preferred); strong customer service orientation.
Work Location: On-site employment
Employment Type: Full-time
Benefits:
* Free parking
* Option for indefinite-term contract
* Dining service
* Uniforms
Additional Compensation:
* Tips
Work Schedule:
* Includes weekends
* 8-hour shift
Education:
* Completed technical degree (Preferred), incomplete bachelor’s degree
Employment Type: Full-time
Salary: Starting from $14,000.00 per month
Benefits:
* Discounts and preferential pricing
* Company parking
* Free parking
* Dining service
* Discounted dining service
* Free uniforms
Application Question(s):
* How many years of experience do you have in customer-oriented service and staff training in restaurants?
Education:
* Completed high school (Preferred)
Experience:
* Similar position: 2 years (Mandatory)
Work Location: On-site employment
JQM2+82 San Vicente, Jal., Mexico
$MXN 14,000/year
Tuxpan
English
