**Title:** Manager, Meetings and Special Events **Department/Office:** Latin America and Caribbean **Reports to:** Director, Meetings and Special Events **Overall Responsibilities:** Supports the planning, coordination, and execution of IAAPA’s educational, networking, and trade events across Latin America and the Caribbean and IAAPA’s team events. This position plays a critical role in ensuring operational excellence, budget compliance, and high\-quality experience for attendees, speakers, sponsors and all stakeholders. Collaborates closely with internal and external stakeholders to deliver impactful events that advance IAAPA’s purpose and strengthen member engagement. This role requires a highly organized, service\-oriented, and creative professional capable of managing multiple projects simultaneously in a fast\-paced and multicultural environment. It is also critical to maintain a proactive and solution\-oriented mindset, identifying challenges to solve and delivering viable, timely solutions while reacting effectively to changing circumstances. **Essential Duties \& Responsibilities:** Support the Events Director in the end\-to\-end planning, coordination, and execution of all regional and team events—both in\-person and virtual—including logistics, vendor management, and on\-site operations, including: Event Planning and Execution * Oversee registration setup and platform management for all events. * Coordinate travel arrangements for speakers, committees, and IAAPA team members. * Monitor attendee registration trends and provide regular reports to leadership and IAAPA team, communicating any potential impacts or needs to ensure a successful event execution. * Ensure flawless execution and alignment with IAAPA’s standards of quality and brand consistency. * Provide on\-site leadership and troubleshooting during events, ensuring smooth attendee experience. * Collaborate with Marketing to ensure consistent event messaging, website updates, and promotional content. * Point of contact for attendees, sponsors, and speakers, providing high\-quality service throughout the event journey. * Coordinate sponsorship and exhibitor deliverables with the Sales team to ensure contract fulfillment. * Maintain proactive communication with internal teams to guarantee alignment on timelines, materials, and deliverables. * Manage relevant external digital platforms and coordinate with Global teams for in\-house platform setups, translation tools, and attendee interaction systems. Budget and Vendor Management * Assist in developing, managing, and reconciling event budgets. * Source, negotiate, and coordinate with vendors, ensuring compliance with agreed terms, quality deliverables, and cost\-effectiveness. * Maintain and manage the regional inventory of event materials, supplies, and branded assets. * Maintain and manage a vendor database per country and service. Reporting * Develop event timelines and ensure adherence to deadlines. * Prepare attendee reports, coordinate post\-event surveys, and project closeout reports, integrating feedback, and suggested improvements. * Monitor regional and global event trends to identify best practices and innovative opportunities. Administrative and Office Support * Support the organization of internal office activities (birthdays, celebrations, small gatherings and training) **Qualifications \& Skills:** * Bachelor’s degree in Events Management, hospitality or related field. * \+5 years of experience in event planning and execution. Experience in corporate events, entertainment, or hospitality. Experience within an association or nonprofit organization is a plus. * Bilingual fluency in Spanish and English (spoken and written); Portuguese is a plus. * Strong command of Microsoft Office applications (Word, Excel, PowerPoint, Outlook). * Experience with Salesforce or AMS platforms (e.g., Fonteva) preferred. * Proven ability to manage budgets, negotiate with vendors, and oversee logistics. * Ability to travel 10% across the region; valid passport and U.S. visa required. * Self\-starter with strong initiative and accountability. * Time and project management, with the ability to prioritize multiple projects while meeting strict deadlines. * Detail\-oriented, organized and compliant event processes. * Service\-oriented, anticipating and exceeding stakeholders needs. * Strong critical thinking and problem\-solving skills. * Creative and strategic thinking. * A collaborative working style able to work with different teams from marketing to education and sales departments. * Passion for the attractions and entertainment industry. * Ability to work on\-site in office is required. Limited telecommuting opportunities may be available after six months of service.