**General Description:** Responsible for executing physicochemical water treatment activities at strategic accounts within the assigned region; provides customers with technical support to resolve issues and delivers high levels of satisfaction based on the commercial contract. **Key Responsibilities:** * Perform physicochemical water treatment activities to ensure results specified in the contract established with the customer. * Visit customers according to the work plan and safety standards to measure performance against the designed chemical treatment program. * Conduct chemical monitoring and dosing of company products used at customer facilities to ensure products remain within specified ranges and are continuously dosed as required. * Identify and report product failures and/or issues when parameters fall outside established ranges; resolve problems efficiently and propose cost-effective alternatives for water chemical treatment, as needed. * Conduct inventory reviews of products at customer facilities to ensure timely replenishment and report inventory levels. * Perform equipment inspections to monitor operational conditions and quality, issuing corresponding reports. * Participate in team meetings aimed at improving customer service. * Document and communicate results delivered to the customer, providing clarity and value. * Correlate operational data with chemical trends and consumption patterns. * Support preparation of reports detailing technical issues and solutions to initiate necessary corrective actions related to product modifications and/or recommendations for process changes. * Verify compliance with contractual, regulatory, and commitment obligations. * Address customer requests related to contractual terms and conditions concerning water treatment. * Collect samples for physicochemical analysis related to water treatment and subsequent laboratory analysis. * * Ensure implementation of on-site service standards across all customer accounts. * Stay current with industry advancements through continuous education. * Adhere to Chemtreat’s and the customer’s safety protocols and complete required safety training. * Support and commit to Chemtreat’s Quality Improvement Process. Develop strategies to ensure error-free work—“getting it right the first time”—and consistently embody this mindset in daily execution of responsibilities. Participate in Quality Improvement Teams and Corrective Action initiatives, and track metrics for processes within their area. **Skills / Competencies:** * Customer Focus * Process and Solution Follow-up * Safety Awareness * Technical Knowledge of Chemistry and Water Treatment * Proficiency in Microsoft Office Suite At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.