*This job posting originates from the Talenteca.com job board* ### **Job Opening at QUALITAS in Cuajimalpa de Morelos, Mexico City** Would you like to join the leading company in automotive insurance? We’re looking for talent! **BILINGUAL CALL CENTER EXECUTIVE / CUAJIMALPA** Quálitas insures vehicles, protects people. **RESPONSIBILITIES:** * Handle inquiries in English and Spanish received through any contact channel of the department, responding promptly and efficiently; ensuring appropriate follow-up while adhering to legal and operational requirements governing the automotive insurance sales process. * Make outbound calls using the designated script and commercial terms for the assigned campaign or special business initiative—contacting clients via the provided database, email lists, or leads—in either Spanish or English to promote the company’s services. * Timely and accurately manage follow-ups for calls postponed by clients (appointments), generating sales to meet objectives and targets set by management and/or metropolitan leadership—calls may be conducted in either English or Spanish. **REQUIREMENTS:** * Advanced English proficiency * Completed high school education * One year of experience in customer service/sales * Strong verbal communication skills * Negotiation skills * Clean credit bureau record **WE OFFER:** * Base salary: MXN $14,500.00 per month (gross) + commissions starting from the 4th month. * Statutory and above-statutory benefits (30-day year-end bonus, Social Security, IMSS, Profit Sharing, gym partnerships, academic scholarships, internal university, among others) * 100% payroll processing * Direct employment contract with the company * Psychological support for employees * Career development plan **WORK SCHEDULE:** Monday to Friday, 8:30 AM to 6:30 PM; Saturday, 9:00 AM to 2:00 PM **WORK LOCATION:** Cuajimalpa / Puente el Yaqui **DESIRED EDUCATION LEVEL:** Upper Secondary Education **DESIRED EXPERIENCE LEVEL:** Mid-level **DEPARTMENTAL FUNCTION:** Customer Service **INDUSTRY:** Call Centers / Telemarketing **SKILLS:** * Hardworking * Flexible availability * NO CREDIT BUREAU DEFAULTS *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=693b311b3700003800bcadb8&source=indeed*