Position Summary: This role is responsible for ensuring compliance with procedures, verifying and managing information, and providing operational support to the branch, contributing to the mission of transforming the lives of vulnerable children. Key Highlights: 1. Ensure compliance with procedures and policies. 2. Verify and maintain the accuracy of customer information. 3. Manage operational incidents and implement process improvements. With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: · Serve as the first point of contact to ensure compliance with procedures and policies established in applications submitted for review by the Central Credit Committee. · Work closely with the business unit to ensure integrated operations that achieve expected results. · Verify that information entered into the core system is accurate and complete. · Ensure data matches documents provided by customers. · Maintain up-to-date documentation, whether physical or digital. · Commitment to confidentiality of customer information and integrity in data management. · Stay updated on changes in regulations and standards that may affect the information validation and verification process. · Identify, record, and manage operational incidents, ensuring timely and effective resolution to support smooth branch operations. · Implement operational process improvements proposed by the Operations and Continuous Improvement Department. · Ensure availability of necessary resources for proper branch operation. · Pay branch expenses and manage petty cash. · Organize and safeguard files. · Administration and control of Collection Receipts. · Branch cleaning and organization. · Collateral control. Applicant Types Accepted: Local Applicants Only