Operations Coordinator

Description

Job Summary: Responsible for executing and supervising operational programs, managing resources, and coordinating maintenance activities to ensure route compliance and customer satisfaction. Key Highlights: 1. Manages operational programs and logistical resources. 2. Maintains constant communication with operators and customers. 3. Promotes road safety and customer service. **Main Responsibilities:** **Execution and Monitoring:** Implement and supervise operational programs, reporting incidents. **Order Management:** Assign resources and track advances, reimbursements, and deviations. **Resource Administration:** Verify availability of units/trailers and coordinate maintenance. **Monitoring and Communication:** Maintain contact with operators, customers, and monitoring systems to ensure route compliance. **Document Control:** Validate stamping of orders, waybills, and reports on customer portals. **Incident Management:** Report administrative, road safety, or operational incidents. **Shift Handover:** Prepare detailed reports to ensure operational continuity. **Safety and Best Practices:** Promote safe driving habits. **Customer Service:** Provide support and maintain effective communication with internal and external customers. **Requirements:** Experience in operations, logistics, or transportation. Availability to work rotating shifts. Strong communication, organizational, and customer service skills.