SALES REPRESENTATIVE

Description

Job Summary: Support in-store operational floor activities—including sales, merchandise arrangement, and customer service—to meet operational and commercial performance indicators. Key Responsibilities: 1. Collaborate in meeting operational and commercial performance indicators. 2. Arrange and display merchandise on the sales floor. 3. Provide excellent service and customer care. Support in-store operational floor activities by executing applicable operational processes related to sales, merchandise arrangement, and customer service as established by AutoZone, collaborating effectively to achieve the operational and commercial performance indicators of the assigned store. * Arrange merchandise on the sales floor, excess product, and trucks in accordance with applicable merchandise arrangement guidelines. * Execute correct planograms; * Scan merchandise to fulfill inventory counts; * Perform proper “fronting” and labeling to classify merchandise and participate in opening/closing tasks, as well as cleaning activities on the sales floor, to ensure correct merchandise arrangement and store presentation. * Handle customer service by clarifying inquiries regarding product location, specific product type information, function, and pricing—ensuring excellent service reflected in counter sales closures—and respond to customer phone calls to address questions about specific products or orders. * Accurately perform cash register transactions involving cash or credit cards, and process returns in compliance with AutoZone’s cash register policy to ensure effective payment collection and sales closure transactions. * High school diploma completed * Prior experience as a warehouse associate, cashier, or general assistant. * Customer service experience preferred. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (SSC) located in Monterrey, Mexico; and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going the extra mile define our identity—for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support to help you succeed and drive your future forward. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.