First-Level Technical Support Engineer - Pachuca

Description

Job Summary: A leading technology development company is seeking a First-Level Support Engineer with experience in software and hardware technical support, as well as knowledge of information technologies. Key Highlights: 1. First-level software and hardware technical support 2. Knowledge of information technologies 3. Proficiency in service desk systems A REPUTABLE TECHNOLOGY DEVELOPMENT COMPANY IS SEEKING: "First-Level Support Engineer" Location: Pachuca, EDUCATION: High school diploma or Bachelor's degree in Electromechanical Engineering, Computer Systems, Electronics, Informatics, Automation, or related field. RESPONSIBILITIES: One year providing first-level technical support and service to various clients and end users, covering both software and hardware. Ability to clearly understand and gather client requirements. Knowledge of information technologies: computer equipment, hardware, software, access control, CCTV, structured cabling, networks, communications, or related areas. Familiarity with service desk systems. Availability and willingness to work 24 hours a day, 7 days a week. Basic knowledge of facility maintenance is desirable. SCHEDULE: 12 x 36 SALARY: Competitive gross salary plus statutory benefits; direct employment by the company with 100% payroll registration. Apply through this channel only if you meet 100% of the requirements. -Requirements- Minimum education: Higher education - Bachelor's degree 1 year of experience Keywords: engineer, engineers, female engineer, ing, engineer, assistance, support, support