Collection/Advisory Officer

Description

Job Summary: The Home Collection Officer is responsible for validating customer data and providing solutions with respect and courtesy. Key Highlights: 1. Key role in data validation and addressing customer needs 2. Promotes customer service and teamwork 3. Opportunities for career growth within the group Join Grupo Salinas · As a home collection officer, you are responsible for validating the data of customers applying for credit. · Requirements Experience in Customer Service, Collections, or Sales. Motorcycle operation. Valid motorcycle driver’s license. Mobile device operation. Goal- and target-oriented. Effective communication and teamwork. · Value Proposition Base weekly salary of $ 2,500. Weekly commissions. Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year (increasing with seniority), Sunday bonus of 25%. 20% discount at Elektra and Salinas y Rocha (increasing with seniority). Benefits at over 500 establishments partnered with Grupo Salinas. Payroll advance. MOTORCYCLE PROVIDED (valid motorcycle license mandatory) Weekly gasoline vouchers. Option to purchase the motorcycle upon end of useful life. Safety equipment: protective frame, helmet, boots. Motorcycle accident medical expense insurance. Life insurance. Savings fund. Career growth within the group. · We are a company focused on improving the lives of millions of Mexicans. · Key Responsibilities Visit the homes of customers who have applied for credit and validate the data provided in their applications. Understand customer needs to offer the best solution enabling them to keep their accounts current. Provide service to our customers with respect and courtesy. Operate a motorcycle adhering to safety regulations, always using required and necessary protective gear.-Requirements- Minimum education: Upper secondary education – General Baccalaureate years of experience Knowledge: Sales, Customer Service Driver’s licenses: C Keywords: resident, supervisor, sub-manager, coordinator, manager, captain, advisor, consultant, collections, payment, collection