Collections/Advisory Officer

Description

Position Summary: Grupo Salinas is seeking a field collections officer responsible for validating customer data, understanding their needs, and delivering friendly and effective service. Key Highlights: 1. Customer service, collections, or sales experience 2. Motorcycle and mobile device operation 3. Goal-oriented and team-focused Join Grupo Salinas · As a field collections officer, you are responsible for validating the data of customers applying for credit. · Requirements Customer service, collections, or sales experience. Motorcycle operation. Valid motorcycle driver's license. Mobile device operation. Goal- and target-oriented. Effective communication and teamwork. · Value Proposition Base weekly salary of $2,500. Weekly commissions. Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year (increasing with seniority), and Sunday bonus of 25%. 20% discount at Elektra and Salinas y Rocha (increasing with seniority). Benefits at over 500 establishments affiliated with Grupo Salinas. Payroll advance. MOTORCYCLE PROVIDED (valid motorcycle license required) Weekly gasoline vouchers. Option to purchase the motorcycle upon end of useful life. Safety equipment: skeleton suit, helmet, boots. Motorcycle accident medical expense insurance. Life insurance. Savings fund. Career growth within the group. · We are a company focused on improving the lives of millions of Mexicans. · Key Responsibilities Visit the homes of customers who have applied for credit and validate the data provided in their application. Understand customer needs to offer the best solution enabling them to keep their accounts current. Provide respectful and courteous service to our customers. Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear.-Requirements- Minimum education: Upper secondary education – General High School Diploma years of experience Knowledge: Sales, Customer Service Driver's licenses: C Keywords: resident, supervisor, sub-manager, coordinator, manager, captain, advisor, consultant, collections, payment, collection