Job Summary: We are seeking a Technical Support and Systems Engineer to ensure the proper functioning of the technological infrastructure and provide comprehensive support to users. Key Highlights: 1. Key role in maintaining and supporting technological infrastructure 2. Opportunity for autonomous, organized, and solution-oriented professionals 3. Focus on analyzing and resolving problems in an IT environment MANUFACTURING COMPANY WITH STRONG PRESENCE IN THE AREA IS SEEKING: ***TECHNICAL SUPPORT AND SYSTEMS ENGINEER*** **Job Objective:** Ensure the proper functioning of the company’s technological infrastructure by providing comprehensive support to users, equipment, networks, and systems. **Requirements:** * Bachelor’s degree or Engineering degree in Systems, Computer Science, or related field. * Minimum 2 years of experience providing comprehensive technical support. * Knowledge of networks, basic servers, backups, and security. * Autonomous, organized, and solution-oriented profile. * Strong analytical and problem-solving skills. **Main Responsibilities:** · Perform preventive and corrective maintenance on computers and printers. · Knowledge of ticketing systems, networks, and backups. · Provide user support through ticketing tools. · Resolve hardware and software incidents on desktop equipment. · Install applications, system images, and Windows operating systems. · Perform data backups. · Knowledge of VPN networks. **We Offer:** * Salary: $15,000.00 MXN per month * Statutory and above-statutory benefits * Job stability * Subsidized cafeteria service * Work location: ATITALAQUIA, HIDALGO **CV SUBMISSION IS MANDATORY.** Employment Type: Full-time, Indefinite-term contract Salary: $15,000.00 MXN per month Benefits: * Transportation assistance or service * Savings fund * Cafeteria service * Grocery vouchers Work Location: On-site employment