




Job Objective As a Home Collection Officer, you are responsible for validating the data of customers applying for credit, as well as establishing repayment plans for customers in their first weeks of delinquency, thereby building long-term relationships with our customers. Key Responsibilities Visit the homes of customers who have applied for credit and verify the information provided in their applications. * Understand customers’ needs to provide them with the best possible solution enabling them to keep their accounts current. * Deliver service with respect and courtesy to our customers. * Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear. Profile Experience in Customer Service, Collections, or Sales. * Motorcycle operation. * Valid motorcycle driver’s license. * Proficiency in using mobile devices. * Goal- and target-oriented. * Effective communication and teamwork skills. We Offer Weekly base salary of $2,500 MXN. * Weekly commissions ranging from $500 to $3,500 MXN. * Statutory benefits: Vacation starting at 12 days per year; vacation bonus of 25% annually; thirteenth-month bonus (aguinaldo) of 15 days per year, increasing with seniority; Sunday premium of 25%. * 20% discount at Elektra and Salinas y Rocha, increasing with seniority. * Benefits at over 500 establishments partnered with Grupo Salinas. * Payroll loan available after two years of employment. * Payroll advance. * Provision of a motorcycle, also serving as your transportation from home to work. * Weekly gasoline voucher worth $217 MXN. * Option to purchase the motorcycle upon reaching its end-of-life. * Safety equipment: protective vest (skeleton), helmet, and boots. * Motorcycle accident medical expense insurance. * Life insurance. * Savings fund. * Career growth opportunities within the Group. * Continuous learning as part of our DNA. * We are a company dedicated to improving the lives of millions of Mexicans. **Contact us at phone: 55 79 20 93 41, asking for Lic. Miguel López, Human Capital Department**


