Collections Agent / Advisor

Description

Position Summary: Responsible for validating customer data for credit applications, understanding their needs, and providing friendly and secure service while riding a motorcycle. Key Highlights: 1. Customer service, collections, or sales experience. 2. Goal- and target-oriented. 3. Effective communication and teamwork. Join Grupo Salinas As a field collections agent, you are responsible for validating the data of customers applying for credit. **Requirements** * Customer service, collections, or sales experience. * Motorcycle operation capability. * Valid motorcycle driver's license. * Mobile device operation capability. * Goal- and target-oriented. * Effective communication and teamwork. **Value Proposition** * Weekly base salary of $ 2,500\. * Weekly commissions. * Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year—increasing with seniority. Sunday bonus of 25%. * 20% discount at Elektra and Salinas y Rocha—increasing with seniority. * Benefits at over 500 establishments partnered with Grupo Salinas. * Payroll advance. * **MOTORCYCLE PROVIDED** (valid license required) * Weekly gasoline vouchers. * Option to purchase the motorcycle upon reaching end-of-life. * Safety equipment: skeleton suit, helmet, boots. * Motorcycle accident medical expense insurance. * Life insurance. * Savings fund. * Career growth opportunities within the Group. We are a company focused on improving the lives of millions of Mexicans. **Key Responsibilities** * Visit the homes of customers who have applied for credit and verify the information provided in their applications. * Understand customers’ needs to offer them the best solution enabling them to keep their accounts current. * Provide respectful and courteous service to our customers. * Operate a motorcycle adhering to safety regulations, always wearing required and necessary protective gear.