Restaurant Manager

Description

Job Summary: Restaurant Manager responsible for ensuring brand standards and coordinating services to deliver an exceptional culinary experience. Key Highlights: 1. Manages brand standards and dining plans 2. Trains staff in sales and handles complaints 3. Coordinates operations and supervises cleanliness Job Posting Restaurant Manager Location: Tulum, Quintana Roo Company: BAHIA PRINCIPE HOTELS AND RESORT Posted on March 11, 2026 Valid until April 11, 2026 Net Monthly Salary $22,955\.00 Apply Reference Number: 21087000 Description Ensures compliance with brand standards and coordinates room charges, dining plans (e.g., "All Inclusive"), and preferences of frequent guests. Requirements * Required academic level: Bachelor's degree * Academic status: Diploma or certificate * Required field of study (related): Hospitality and tourism, food and beverage management * Experience: 3 \- 4 years as Restaurant Manager * Knowledge(s) and tool(s): + Knowledge of service protocols + Knowledge of wine lists, grape varieties, and food pairing suggestions to enhance the diner’s experience. + Proficiency in software such as Micros, Simphony, or Infrasys for order entry and room charging. + Hygiene standards, temperature control, and protocols to prevent cross-contamination. + Ability to read inventory reports and control input waste. * Language(s): + English \- Intermediate * Skill(s) and competency(ies): + Results-oriented + Commitment + Customer orientation + Work quality + Stress tolerance * Candidate availability: + No travel required Schedule Some days Full-time 07:00 \- 15:00 Schedule clarification: Details provided during interview Functions and Activities * Conduct pre-shift briefings or team meetings to communicate daily specials, occupancy levels, and VIP guest information. * Verify that all orders are accurately entered into the system and correctly charged to the guest’s account. * Supervise table setup (mise en place), ensuring cutlery, glassware, and linens are immaculate. * Monitor inventory of operational supplies such as napkins, candles, glassware, and service equipment. * Coordinate with the Chef de Cuisine on dish timing to avoid delays or bottlenecks in the kitchen. * Inspect cleanliness across all restaurant areas, including service stations and display zones. * Continuously train staff in suggestive selling techniques to increase the restaurant’s average check. * Promptly address and resolve any customer complaints or concerns regarding food or service. * Prepare shift rosters and staff schedules, ensuring adequate coverage during peak hours. The company offers * Statutory benefits * Grocery vouchers, savings fund, punctuality bonus, and attendance bonus * Indefinite-term employment contract Recruitment Process * Application \- Via this platform or by visiting SEECAT Playa del Carmen offices * Office hours \- Monday to Friday, 08:00 to 16:00 * Address \- Av. 30 Lotes 6, 7 and 8, Mz. 96, Centro, 77720 Playa del Carmen, Q.R. * Recruitment process start date: March 11, 2026 * Recruitment process duration: 2 Weeks About the company