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The job takes place in a natural seaside environment, so we seek individuals who are sensitive to nature, emotionally balanced, and able to adapt to a relaxed yet demanding atmosphere.\n\nMain Responsibilities:\n\n* Greet guests with kindness and professionalism.\n* Perform efficient check-ins and check-outs.\n* Provide clear information about the resort’s facilities, services, activities, and regulations.\n* Handle requests, answer questions, and address complaints empathetically and promptly.\n* Coordinate with other departments (housekeeping, maintenance, food and beverage, etc.) to ensure smooth service operations.\n* Accurately manage the reservation and billing system.\n* Keep the front desk clean, organized, and aligned with the hotel’s ambiance.\n\nDesired Profile:\n\n* Previous experience in hotel reception or customer service (minimum 1 year).\n* Fluent in English (mandatory); additional languages are a plus.\n* Excellent personal presentation and verbal communication skills.\n* Positive, proactive attitude with a genuine service vocation.\n* Ability to work under pressure and on rotating shifts.\n* Alignment with MIA’s values: hospitality, harmony, nature, and respect.\n\nWe Offer:\n\n* Competitive salary.\n* Tips and benefits as per local labor law.\n* A positive work environment in close contact with nature.\n* Opportunities for professional growth within the resort.\n\nPosition Type: Full-time\n\nSalary: $13,000.00 - $15,000.00 per month\n\nBenefits:\n\n* Company parking\n* Free parking\n* Dining service\n* Free uniforms\n\nApplication Question(s):\n\n* Do you have experience in hotel reception? 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We could not deliver this value to our customers without committed and loyal people who share this idea. 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Location:
Tulum
Category:
Receptionists

Indeed
Property Manager
This position is a great opportunity to grow within the hospitality industry. The job is on-site.
What are we looking for?
\- Excellent communication with guests and potential clients, as well as problem resolution with them.
\- Communication with the reservations team regarding stays, bookings, and guest requests.
\- Initiative to collect high-rated guest reviews.
\- Assistance in scheduling maintenance and cleaning tasks.
\- Property inspections.
\- Expense tracking.
\- Handling guest complaints and their resolution.
\- Guest reception.
\- Scheduling additional services for guests.
\- Coordination of cleaning and maintenance.
\- Coordination with guest check-in teams.
\- Inspection of properties for faults or defects according to quality standards.
\- Apartment inspection after check-out and reporting any damages to the reservations team.
\- Coordination of inspections.
\- Coordination of work assignments.
\- Assistance and support to the CEO.
\- Verification of invoices and account statements from suppliers.
\- Approval of supplier invoices.
\- Resource management.
\- Inventory coordination.
\- Management of the operations team.
\- Assistance in weekly performance reports.
\- Organization of replacements and repairs.
\- Coordination with maintenance teams, garages, and external suppliers regarding repairs. Initial inventory for each (new) apartment and periodic inventories.
\- Coordination of various administrative tasks.
What are we looking for?
* Candidate residing in Tulum.
* Candidate with motorcycle or vehicle.
* Candidate with personal laptop and phone.
* Candidate with excellent communication skills and strong presentation.
* Minimum 2 years of experience in a similar role within the hotel or vacation rental sector.
* Diploma in Tourism or related field.
* Fluency in English and Spanish.
* Results-driven with focus on company economic goals.
* Experience in team management, leadership, customer orientation, planning, and organization.
* Immediate availability.
Job type: Full-time
Salary: $17,000.00 \- $18,000.00 per month
Job type: Full-time
Salary: $17,000.00 \- $18,000.00 per month
Benefits:
* Free uniforms
Application questions:
* In which city do you live?
* Do you have your own motorcycle?
* Do you have at least two references from previous jobs?
Experience:
* Customer service: 3 years (Required)
* Hotel experience: 2 years (Desirable)
Language:
* English (Required)
* Spanish (Required)
Work location: On-site job

Av. Kukulkan 633, 77760 Tulum, Q.R., Mexico
MXN 17,000-18,000/year
Indeed
General Physician for Home Visits
ATTRACTIVE FEES, HIGH PATIENT VOLUME DUE TO PEAK SEASON
GENERAL PHYSICIAN WANTED FOR TULUM
We are seeking a general physician (any gender), with professional title and license, for morning shifts to provide home consultations through medical insurance platforms, from 8:00\-15:00 h.
Availability required for 6 days per week.
Must have personal vehicle.
Conversational English required.
Applicant must currently reside in TULUM.
Payment via medical fees.
Job type: Full-time, Part-time, Indefinite duration
Benefits:
* Option for indefinite contract
Workplace: On-site position

Av. Kukulkan 633, 77760 Tulum, Q.R., Mexico
Negotiable Salary
Indeed
Executive Chef
The Executive Chef is the highest responsible for the hotel's culinary operation. Supervises, directs, and coordinates all kitchen activities, guaranteeing gastronomic quality, consistency in dishes, cost control, and compliance with standards. Leads the kitchen team, designs seasonal menus, manages inventories, and ensures an efficient, creative kitchen operation aligned with the hotel's identity.
Must be a leader, creative, and self-critical, capable of developing menus based on realistic and cost-effective proposals, optimize hygiene and safety standards, and teamwork.
A new-school chef where shouting in the kitchen is replaced by teaching during operations.
Job type: Full-time
Salary: Starting at $20,000.00 per month
Work location: On-site employment

Av. Kukulkan 633, 77760 Tulum, Q.R., Mexico
MXN 20,000/year

Indeed
Housekeeping Supervisor
**Job Description: Housekeeping Supervisor and Room Attendant**
* **Department:** Housekeeping
* **Location:** Boutique Hotel (28 rooms)
* **Schedule:** Monday to Sunday, one day off per week
* **Salary:** MXN $12,000 monthly + performance bonuses
* **Reports to:** Operations Manager / General Manager
* **Team supervised:** Room attendants, laundry assistants, and cleaning staff
**Job Objective**
To supervise, coordinate, and ensure the cleanliness, order, and maintenance of guest rooms and common areas in the boutique hotel, upholding the highest standards of quality and guest satisfaction.
Additionally, the role includes preparing rooms according to occupancy levels and demand.
**Duties and Responsibilities**
* Supervise and coordinate housekeeping team activities.
* Inspect cleanliness and maintenance of guest rooms and common areas.
* Ensure adherence to hotel quality standards and procedures.
* Assign daily tasks to cleaning staff and verify completion.
* Coordinate restocking of room supplies and amenities.
* Inspect rooms after cleaning and before guest handover.
* Supervise laundry operations and linen management.
* Manage and control inventory of cleaning products and supplies.
* Report damages, malfunctions, or maintenance needs in guest rooms and common areas.
* Train staff on cleaning techniques, proper use of cleaning products, and attention to detail.
* Ensure compliance with hygiene and safety regulations.
* Collaborate with front desk and maintenance departments for timely room readiness.
* Resolve any incidents or complaints related to hotel cleanliness.
**Job Requirements**
**Education:**
* Completed secondary school or high school (preferred)
* Courses in hospitality, cleaning management, or related fields (desirable)
**Experience:**
* Minimum 2 years in housekeeping, cleaning, or supervisory roles in hotels or similar establishments.
* Experience in boutique, luxury, or high-standard hotels (preferred).
**Knowledge and Skills:**
* Knowledge of hotel room cleaning and maintenance procedures.
* Ability to coordinate work teams.
* Attention to detail and high cleaning standards.
* Task organization and planning skills.
* Proper use of cleaning products and safety protocols.
* Problem-solving and decision-making abilities.
* Effective communication and leadership skills.
**We Offer:**
* **Base salary:** MXN $12,000 monthly
* **Performance bonuses**
* **Statutory benefits**
* Uniform and work tools
* Opportunities for career growth within the hotel
* Excellent working environment
Employment type: Full-time
Salary: MXN $12,000.00 per month
Benefits:
* Free uniforms
* Grocery vouchers
Work location: On-site

Tiburón Tigre, Calz. Puerto Maya 103, 77733 Puerto Aventuras, Q.R., Mexico
MXN 12,000/year

Indeed
Front Desk - concierge
Job Description:
At MIA Tulum Resort, we are looking for receptionists with an excellent service attitude, responsibility, and passion for hospitality. This role is key to delivering a warm and professional experience to our guests from the very first moment. The job takes place in a natural seaside environment, so we seek individuals who are sensitive to nature, emotionally balanced, and able to adapt to a relaxed yet demanding atmosphere.
Main Responsibilities:
* Greet guests with kindness and professionalism.
* Perform efficient check-ins and check-outs.
* Provide clear information about the resort’s facilities, services, activities, and regulations.
* Handle requests, answer questions, and address complaints empathetically and promptly.
* Coordinate with other departments (housekeeping, maintenance, food and beverage, etc.) to ensure smooth service operations.
* Accurately manage the reservation and billing system.
* Keep the front desk clean, organized, and aligned with the hotel’s ambiance.
Desired Profile:
* Previous experience in hotel reception or customer service (minimum 1 year).
* Fluent in English (mandatory); additional languages are a plus.
* Excellent personal presentation and verbal communication skills.
* Positive, proactive attitude with a genuine service vocation.
* Ability to work under pressure and on rotating shifts.
* Alignment with MIA’s values: hospitality, harmony, nature, and respect.
We Offer:
* Competitive salary.
* Tips and benefits as per local labor law.
* A positive work environment in close contact with nature.
* Opportunities for professional growth within the resort.
Position Type: Full-time
Salary: $13,000.00 - $15,000.00 per month
Benefits:
* Company parking
* Free parking
* Dining service
* Free uniforms
Application Question(s):
* Do you have experience in hotel reception? This is mandatory to be considered.
Experience:
* Hotel Reception: 2 years (Required)
Language:
* English (Required)
Workplace: On-site
Expected Start Date: 10/10/2025

Av. Kukulkan 633, 77760 Tulum, Q.R., Mexico
MXN 13,000-15,000/year

Indeed
Reception Manager Experience in Grand Hospitality
Work to make people happy.
We are Bahia Principe, the leading hotel chain in the Dominican Republic, with presence also in Mexico, Jamaica, and Spain (Tenerife and Mallorca). We manage 25 All-Inclusive hotels grouped under four brands: Bahia Principe Luxury, Bahia Principe Grand, Bahia Principe Sunlight, and Bahia Principe Fantasia. We belong to Grupo Piñero, a Spanish tourism group founded in 1977 headquartered in Palma de Mallorca. Most of our hotels are 5\*, but if there is something that differentiates us from others, it is how we interpret this meaning, because for us true luxury is feeling happiness. Professionalism with great doses of naturalness and affection. We could not deliver this value to our customers without committed and loyal people who share this idea. That’s why we seek individuals who, besides being professionals, want to join us, as we believe happiness must come from within and radiate outward.
Functions
As Reception Manager, your objective will be to plan, organize, and supervise all areas related to the department and its team, managing available resources to achieve full guest satisfaction, excellent service during check-in and check-out processes, as well as continuous customer attention and follow-up throughout their stay.
Your responsibilities, among others, will include:
* Ensure compliance with the Operations Manual and standards of Bahia Principe Hotels \& Resorts.
* Plan department management and handle guest requests.
* Ensure all department members have up-to-date information on hotel services and facilities, occupancy, arrivals, departures, and events.
* Verify room assignment and status tracking with ADL and MTT.
* Assign guest reservations considering their requirements and maintain an agenda for future tracking of special reservation assignments.
* Supervise daily closings and reconciliations, as well as monitor audit results and cash counts.
* Ensure maintenance of your work area and equipment.
* Monitor daily booking and forecast, as well as report significant variations.
* Manage overbooking and deviations according to Hotel Manager's guidelines.
* Monitor room incidents reflected in management indicators.
* Guarantee CRM data entry and updates.
* Distribute department tasks according to staffing and team profiles.
Competencies:
* Proactive
* Assertive communication
* Negotiation skills
* Responsible, honest, and organized
* Empathetic
* Problem-solving
* Decision-making
* Good verbal communication
* Service-oriented attitude
Benefits:
* Professional development
* Transportation
* Meals
* Savings fund
* Bonuses

Av. Kukulkan 633, 77760 Tulum, Q.R., Mexico
Negotiable Salary

Indeed
Receptionist
**Main Responsibilities**
* Attend and receive guests upon arrival, assisting with check\-in and check\-out.
* Respond to phone calls, emails, and information requests.
* Manage reservations, cancellations, and modifications in the system.
* Provide information about hotel services, facilities, and schedules.
* Handle and route complaints or special requests to the appropriate departments.
* Keep the guest registration system updated.
* Coordinate with housekeeping, maintenance, and other departments to ensure quality service.
* Handle payments, billing, and cash register reconciliation according to assigned shift.
* Comply with company policies, procedures, and service standards.
* Ensure the security and confidentiality of guest information.
**Job Profile**
***Education:*** Technical degree/related field or Bachelor's degree (preferably in Tourism, Hospitality, or Administration).
***Experience:*** 6 months – 1 year in customer service or front desk roles (required experience in hospitality).
***Skills:***
* Reservation systems.
* Cludbeds, Sevenrooms systems, OTA management.
* Basic billing processes and cash handling.
* Advanced English (spoken and written).
* Terminal operations.
* Audits.
***Competencies:***
* Customer orientation.
* Effective communication.
* Problem solving.
* Organization and attention to detail.
* Teamwork.
* Service attitude.
Job type: Full\-time
Salary: $13,000\.00 \- $15,000\.00 per month
Benefits:
* Company parking.
* Dining service.
Work location: On\-site position

4G56+WW Tulum, Quintana Roo, Mexico
MXN 13,000/year

Indeed
Grocery Store Manager
**We are looking for your talent as: BRANCH MANAGER**
Requirements:
* Minimum 1 year of experience as a Manager in the Retail industry REQUIRED (such as **SELF-SERVICE STORES, CONVENIENCE STORES, SUPERMARKETS, GROCERY STORES, etc**)
* Availability for work schedules (Weekly ROTATING shifts from 8 am\-5 pm and 1 pm\-10 pm)
* Desired education: Completed or incomplete Bachelor's degree
* Availability to travel between branches in the area
* Willingness to learn and grow within the Retail industry
* And most importantly, you must be a person with a winning attitude interested in the challenge of creating exceptional service experiences in our units
Responsibilities:
* Management of the point of sale, ensuring the proper operation of the assigned branch
* Providing customer service and attention
* Generate and promote motivation among supervised staff
* Supervise the quality of customer service provided by your team
* Develop and implement sales strategies to achieve budget targets
* Supervise the team responsible for executing cleaning tasks at the workplace, sales, delivery, and collection of goods
* Meet sales objectives (work plans and sales monitoring)
* Control of cyclic inventories and loss prevention
* Management of indicators: Visual/Planograms/Layout, store image, average ticket, conversion rate, UPT, and average price
* Responsible for cash register and closing sales (invoices, exchanges, cancellations, reconciliations, and cashouts)
* Organizing, labeling, restocking, and receiving products
* Personnel management (task assignment, attendance lists, shift and break schedules)
* Interviewing and training new hires
* Compliance with internal policies and processes
We Offer:
* Professional development plan based on performance
* Direct hiring by the company
* Grocery vouchers after 90 days of employment
* Weekly commissions
* Savings fund after 6 months of seniority
* Statutory benefits
Interested candidates should send a WhatsApp message attaching your resume or job application, or call the number: **5568683041**

Av. Kukulkan 633, 77760 Tulum, Q.R., Mexico
Negotiable Salary
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