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Guest Service Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. Kukulkan 633, 77760 Tulum, Q.R., Mexico
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Description

**Additional Information** **Job Number**25166101 **Job Category**Food and Beverage \& Culinary **Location**Moxy Tulum, Av Coba Sur, Tulum, Quintana Roo, Mexico, 77760 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our job isn't just about serving food at a table for guests to enjoy until they ask for the check. Beyond that, we aim to create an experience that is memorable and unique (apart from the food and drink). Our Guest Service Experts take the initiative in offering a range of services designed to enhance the guest experience. Whether setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work and storage areas, Guest Service Experts ensure that transactions become part of the guest experience. Regardless of position, there are several fundamental requirements for success (creating a safe work environment, following company guidelines and procedures, maintaining quality standards, and ensuring professional uniform, personal appearance, and communication). Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, moving across sloped, uneven, and sometimes slippery surfaces), reviewing menus (reading and verifying information), and engaging in various tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 50 pounds without assistance; reaching overhead and bending down, and performing movements requiring knee bending, twisting, stretching, and stooping). It is essential that Guest Service Experts consistently perform these tasks (and other reasonable tasks as assigned) well to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education:High school diploma or equivalent certificate from a General Educational Development (GED) program. (General Educational Development, GED). Related Work Experience:Less than 1 year of related work experience. Supervisory Experience:No supervisory experience required. License or Certification:None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other protected characteristics under applicable law.* Moxy was designed for entertainment. Seriously! Moxy, the vibrant and stylish alternative to the typical hotel experience, is tailored for active guests seeking fun new experiences both within the hotel and the city it's located in. Our lively common spaces and energetic staff help guests have a great time by creating spontaneous moments of fun. The Moxy team takes their work seriously, but never themselves too seriously. They delight in creating a light-hearted and playful atmosphere, and are warm and friendly toward those around them, welcoming everyone. We are looking for people who love doing everything, think creatively, enjoy talking with guests, live in the moment yet stay ahead of what’s next, and bring high energy with a can-do attitude. If you're attentive, energetic, and love delivering big doses of fun, explore our employment opportunities. Surely one will catch your eye! By joining Moxy Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.

Source:  indeed View original post
Juan García
Indeed · HR

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