Hostess - Preferably with knowledge of golf.

Description

Job Summary: Comprehensive coordination of the customer experience, reservation management, and operational support within a golf simulator environment. Key Responsibilities: 1. Personalized attention and member retention 2. Event coordination and occupancy optimization 3. Professional resolution of customer-related situations o Reception and personalized attention to members, players, and visitors. o Reservation management for table bookings or golf simulator sessions. o Coordination of shifts, playing times, and customer flow. o Basic explanation of golf simulator usage and available services. o Support for social events or tournaments within the community. o Waiting list follow-up and occupancy optimization. o Telephone and digital channel support (WhatsApp, email, apps). o Coordination with operational departments (instructors, bar staff, waitstaff). o Supervision of the appearance of the area and simulators. o Professional handling of customer inquiries, complaints, or issues. o Enhancement of customer experience and member retention. -Requirements- Minimum education: Upper secondary education - General Baccalaureate 1 year of experience Languages: English Age: between 25 and 35 years Knowledge: Telephone etiquette, Reception, Reservations, Coordination, Customer service Keywords: host, host, hostess