*This job posting originates from the Talenteca.com job board* ### **Job Opening by Reclutamiento IT in Tulum, Quintana Roo** **About Us** * An integrator of solutions specializing in networks and security — a distinctive, unique, and above all innovative company; we are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We seek a network-focused technical support specialist to serve one of our clients in Tulum on-site at the Sands Tulum Hotel. **Our Value Proposition** An excellent work environment, real medium- and long-term career development, certifications, coaching, plus extensive training and hands-on experience — we offer: * **Base salary** of 13,000 MXN (direct contract) \+ 1,500 MXN monthly bonus. Full statutory benefits and 100% transportation per diem. * **Working hours**: Monday to Friday, either 9:00 AM – 6:00 PM or 8:00 AM – 5:00 PM (to be confirmed), plus half-day Saturdays. * **Work location**: Sands Puerto Juárez Hotel, Chetumal-Tulum Highway Km\*Tulum, Q.R. **What We’re Looking For:** * 6 months to 1 year of experience as: Technical Support, Help Desk, Service Desk, Systems Assistant, Systems Analyst, Telco Engineer, Telecommunications Consultant, Cisco Engineer, Network Engineer, NOC Engineer, Network Consultant, Network Technician, Network Engineer, Network Engineer, or Network Engineer. * Minimum 6 months to 1 year of experience in LAN, WAN, VLAN networks; handling 2\.4 GHz and 5 GHz frequencies; data collection; heat maps; network topologies; device configuration; implementing network changes, etc. Familiarity with Access Points, Routers, Switches, Wireless equipment, Codecs, Modems, etc. * Knowledge of brands such as Cisco or Brocade; Ruckus or Brocade antennas focused on Wi-Fi. * 6 months to 1 year of basic firewall knowledge (administration, support, configuration, ticket handling) for brands including Fortinet, SonicWall, Juniper, etc. * 6 months to 1 year of experience installing and supporting structured cabling (basic tool handling, installation, maintenance, and support). * Experience identifying failures, root causes, equipment replacements, and new installations. * Reporting evidence, documenting activities, and escalating issues to third parties. * Appropriate customer service. **Required Education Level:** Upper Secondary Education **Required Experience Level:** Entry Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * IP, LAN, VLAN, Wi-Fi networking fundamentals * Firewall (FW), security, VPN * WAN, routing, router, switch * Wireless access support * Cisco AP, TCP monitoring *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=68f7d9a13f0000330059619e\&source\=indeed*
Juan García
Indeed · HR
Juan García
Indeed · HR
