ROOM OPERATOR

Description

### **General Maintenance (Afternoon Shift) – Villas** **Salary:** $18,000 MXN net per month \+ statutory benefits **Location:** On-site employment **MUST-HAVE:** Reside in Tulum **About the Company** We are a company dedicated to operating and renting vacation villas, focused on delivering high-quality experiences for both guests and property owners. **Job Objective** Handle and resolve operational incidents during the afternoon shift, ensuring properties remain in optimal condition and ready for operation. ### **Profile** * Experience in residential, vacation villa, or hospitality maintenance. * Fully operational profile (not a supervisory role). * Solution-oriented, autonomous, and with a strong sense of urgency. * Ability to diagnose and execute tasks without direct supervision. * **This position covers an afternoon shift focused on incident response.** ### **Mandatory (must know and perform across all areas)** * Plumbing * Electrical systems * Air conditioning * Painting and finishing * Drywall installation * Pump systems * Basic landscaping * Pool maintenance * Waterproofing * Chukum application ### **Responsibilities** * Address operational incidents at villas during the shift (leaks, electrical failures, A/C issues, damages, etc.). * Diagnose problems and implement immediate solutions. * Ensure properties remain in optimal condition for guests. * Perform general maintenance repairs. * Follow up on pending items identified during the shift. * Report relevant incidents and completed work. * Support property preparation when necessary. ### **Experience** * 2–4 years in general maintenance (residential, villas, or hospitality). * Proven hands-on experience across multiple disciplines. * Accustomed to fieldwork and incident resolution. ### **Skills** * Strong problem-solving ability * Sense of urgency * Autonomy * Accountability * Basic organizational skills * Clear communication