Description
**We're hiring: Customer Success!**
Are you ready to drive digital transformation for Mexican businesses? Join our team and help companies across all industries achieve their full potential with Odoo.
Ideal for energetic profiles eager to learn about ERP implementation.
**Your mission:**
* **Manage and Expand:** Maintain the portfolio through renewals and identify *upsell* opportunities.
* **Strategic Advisory:** Analyze operations and deliver technical/commercial solutions.
* **Retention:** Build long-term trust-based relationships.
**Ideal profile:**
* Proactive and results-oriented.
* Organized with strong planning skills.
* **Persuasive ability** (Mandatory).
**Requirements:**
* Completed bachelor's degree or higher.
* Commercial skills and project management experience.
* 1\-3 years of experience in customer service or sales.
* Excellent organizational skills: You’ll manage approximately 100+ active customers!
* Excellent communication skills.
* Intermediate English.
**Benefits:**
Base salary based on experience starting from $16,000 MXN gross \+ uncapped commission plan.
Remote work twice per week after the training period.
Major Medical Expense Insurance, dental insurance, and life insurance.
30 days’ Christmas bonus (aguinaldo).
Legal maximum savings fund (Fondo de Ahorro).
TotalPass with up to 90% discount.
Vacation days: 15 days in the first year, 20 days in the second, 22 days in the third, and 25 days from the fourth year onward.
Unlimited sick leave with justification / 5 unjustified sick days.
10 paid holidays per year.
Additional 4 weeks of maternity/paternity leave.
25% vacation bonus (Prima Vacacional).
Premium subsidized cafeteria up to legal limit.
Employment type: Full-time.
Salary: $18,000\.00 \- $20,000\.00 per month.
Benefits:
* Free beverages.
* Maternity leave exceeding statutory requirements.
* Paternity leave exceeding statutory requirements.
* Medical expense insurance.
* Major medical expense insurance.
* Additional vacation days or paid leave.
Application question(s):
* What is your salary range?
Education:
* Completed bachelor’s degree (Mandatory)
Language:
* Is your English level intermediate or advanced? (Mandatory)
Work location: On-site employment