Collections Executive

Description

Position Summary: We are seeking a Telephone Collections Executive to contact clients, negotiate agreements, and follow up on portfolio recovery through effective communication. Key Highlights: 1. Join the team as a Telephone Collections Executive. 2. Negotiate payment agreements and payment commitments. 3. Job stability and growth opportunities. **My ideal job is a Collections Executive position in Cuauhtémoc, Mexico City** ------------------------------------------------------------------------------- Job Description: Join the team as a Telephone Collections Executive for Mercado Pago. You will be responsible for contacting clients with pending payments, negotiating agreements, and following up on portfolio recovery while maintaining effective and professional communication. Main Responsibilities: Telephone contact with clients to remind them of payments. Negotiation of payment agreements and payment commitments. Follow-up on assigned portfolio. Recording of actions in the system. Requirements: High school diploma or higher. Experience in call center collections (preferred). Basic computer skills. Strong verbal communication and negotiation skills. Valid documentation. Schedules Morning shift: 07:00–15:00 Afternoon shift: 15:00–22:00 Weekends: 08:00–15:00 or 09:00–16:00 Rotating weekend days off We Offer: Monthly base salary: $9,130 net (morning shift) $8,500 net (afternoon shift) Recovery bonus (no cap) Paid training Cafeteria and dining facilities Payroll advances and employee loans Additional maternity and paternity leave days Job stability and growth opportunities **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Human Resources **Industry:** Call Centers / Telemarketing *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a05f67736000068008e1a63\&source\=indeed*