Description
Position Summary:
Responsible for providing warm and efficient front desk service, serving as the first point of contact and supporting administrative and organizational tasks.
Key Highlights:
1. Human and respectful work environment
2. Job stability
3. Opportunity for learning and growth
Vacancy: Receptionist
**Position Objective**
Provide warm and efficient front desk service as the first point of contact with residents, family members, visitors, and suppliers, while also supporting administrative and organizational tasks as required.
**Requirements**
* **Experience:**
1–2 years in reception, customer service, or administrative roles.
Preferred experience in hospitals, nursing homes, hotels, or social assistance institutions.
* **Education:**
Completed high school diploma or administrative technical degree.
* **Knowledge:**
* Telephone switchboard operation
* Microsoft Office suite
* Calendar management
* Recording of entries and exits
* Filing and correspondence handling
Competencies
* Friendly and courteous demeanor
* Organization and clear communication
* Service-oriented attitude
* Ability to prioritize and multitask
* Discretion and teamwork
* **Age:** 22–40 years old
* **Gender:** Not specified
**Main Responsibilities**
* Answer telephone calls and route resident requests.
* Provide information and guidance to family members, visitors, and suppliers.
* Record entries and exits according to established formats.
* Coordinate requests with internal departments (nursing, kitchen, laundry, maintenance).
* Maintain a clean, organized, and presentable reception area.
* Assist with calendar management, correspondence, and documentation.
* **Assume administrative and secretarial duties in the absence of the incumbent**, supporting management.
* Report incidents or relevant situations to management.
* Always maintain an attitude of respect, warmth, and professionalism.
**Working Conditions**
* **Mixed schedule:**
Tuesday–Friday: 7:30 AM–3:30 PM
Saturday: 12:30 PM–8:30 PM
Sunday: 7:30 AM–3:30 PM
* **Day off:** Monday.
* **Location:** Coyoacán.
**We Offer**
* Human and respectful work environment.
* Job stability.
* Opportunity for learning and growth within a socially oriented institution.
* Grocery vouchers after 3 months.
**Application:**
If you are interested in joining our team, apply through this channel and attach your updated CV.
Employment Type: Full-time
Salary: Starting at $12,000.00 MXN per month
Benefits:
* Transportation allowance or service
* Grocery vouchers
Workplace: On-site employment