Technical Support Manager for Printing

Description

Job Summary: Tec Pluss is seeking a Technical Support Manager for Printing with experience in installation, configuration, and maintenance of equipment. Key Highlights: 1. Opportunity for career growth 2. Problem solving and results-oriented approach 3. Teamwork and effective communication Printing Technical Support Tec Pluss is an IT services provider with 23 years of experience, serving large corporations and the federal government. We specialize in help desk services, technology roll-outs, server virtualization, and general technical support. WE ARE CURRENTLY HIRING FOR A TECHNICAL SUPPORT MANAGER POSITION FOR ONE OF OUR PROJECTS IN MEXICO CITY We are looking for you: Systems, printing, or related technician Technical Skills: Proficiency in operating systems: Windows 7, 8.1, 10, and 11 Proficiency in Microsoft Office Suite (minimum 70%) Certifications in Kyocera, Konica, Sharp, or similar printing technologies Print management software and hardware Leadership and Execution Competencies: Teamwork Effective communication Problem solving Results-oriented approach Proactivity Initiative, adaptability, and flexibility Experience: Work experience installing and configuring printing equipment Performing initial setup and configuration of computers and printers Technical support knowledge for printing equipment, including user onboarding/offboarding, configuration changes, diagnostics, repair, component replacement, toner replacement, counter reading, and print analysis Knowledge of copying processes Preventive and corrective maintenance for printing equipment Experience configuring and installing networks Tec Pluss Offers: Opportunity for career growth Statutory benefits Savings fund Competitive compensation Schedule: Monday to Friday, 9:00 – 18:00 hours . -Requirements- Minimum education: High school diploma (General Bachelor's degree) 1 year of experience Age: between 18 and 50 years Knowledge areas: Hardware, Software implementation, Printing, Systems engineering, Help desk, Microsoft Office, Technical service, Servers, Technical support, Technology, Virtualization, Windows, Windows 10, Windows 11, Windows 7, Windows 8, Information technology, Machine operation Keywords: resident, supervisor, sub-manager, coordinator, manager, facilitator, captain, support staff, support, soporte, technologist, technician, tech, technician, technology, tecnologia, technologist