Systems Engineer

Description

Position Summary: We are seeking an IT Analyst to ensure the operation, availability, and security of the technological infrastructure, providing technical support and improving processes. Key Highlights: 1. Comprehensive platform and network administration 2. Technical support and equipment maintenance 3. Participation in the continuous improvement of technological processes We are looking for an **Information Technology (IT) Analyst** responsible for ensuring the operation, availability, and security of the organization's technological infrastructure. The selected candidate will provide technical support, administer platforms and networks, and participate in the continuous improvement of technological processes. ***REQUIREMENTS*** * Bachelor's degree in Computer Systems Engineering, Computer Science Engineering, Information Technology Engineering, Information Technology, or Computer Science *(or related fields)* * 1 to 3 years of experience in similar positions. * User support and network administration. * Server, virtual machine, or cloud service management (Microsoft 365, Azure, Google Workspace, etc.). * Knowledge of antivirus solutions, backups, and cybersecurity best practices. * Ticketing system proficiency. * Proficiency with Windows and/or Linux operating systems. * Basic network administration (LAN, VLAN, WiFi, DHCP, DNS, VPN). * Proficiency with office and collaboration tools. * Hardware knowledge and preventive/corrective maintenance skills. * Preferred: database knowledge, ITIL, basic scripting ***MAIN RESPONSIBILITIES*** * Administer virtual platforms, software, and licenses. * Provide technical support to all branches and maintain computing equipment in good condition. * Monitor and manage the data network, internet services, telephony, and security systems. * Supervise installations and technological infrastructure. * Implement contingency plans, backups, and information security measures, maintaining strict confidentiality. * Coordinate the use of IT resources and request necessary supplies. * Comply with the Quality Management System (QMS) guidelines and safeguard departmental documentation. * Report incidents and perform additional tasks assigned by the immediate supervisor. ***WE OFFER*** * Statutory benefits * Option for an indefinite-term contract * Working hours: Monday to Friday, 8:30 AM to 6:30 PM Employment type: Full-time, indefinite-term Salary: $13,000\.00 per month Work location: On-site employment