This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence. It is responsible for retaining skilled and trained personnel within the team, ensuring that all efforts to meet customer needs strictly adhere to the Code of Ethics, Safety Standards, Lubrizol’s values, and a firm commitment to a diverse and inclusive work environment. MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION Lead and develop a team of customer experience representatives by establishing clear goals and expectations. Drive continuous process and capability improvements in collaboration with the Center of Excellence (COE); identify and implement enhancements aligned with process maturity objectives. Oversee daily operations to ensure timely and effective resolution of customer inquiries, complaints, and escalations. Collaborate with cross-functional teams to achieve high levels of customer satisfaction, ensuring compliance with internal and global guidelines. Coordinate, monitor, and track all customer orders, deliveries, and invoices to maintain established customer service standards. Support special projects and initiatives designed to enhance the customer experience. Provide guidance to team members to meet business objectives, including coaching, training, and development opportunities to strengthen team capabilities and engagement. Ensure adherence to the Month-End Closing Policy and maintain effective internal controls to guarantee the accuracy of order management transactions. Support the Sales & Operations Planning (SOP) and Sales & Operations Execution (SOE) processes by preparing and presenting requested Customer Experience KPIs, escalation topics, and key data to facilitate informed actions and decisions. Ensure compliance with service standards, the code of ethics, policies, and procedures through regular audits and coaching.

**Join our team as Junior Brand Marketing Manager (Personal Care)!** **Who are we?** We are a leading Mexican consumer goods company, present in 18 countries, with iconic brands that make a difference in the lives of millions of people. **What is the challenge?** To oversee and manage the comprehensive brand strategy, ensuring brand growth, relevance, and differentiation in the market. This role is essential for planning, executing, and optimizing marketing and media strategies that strengthen brand positioning, increase brand visibility, and ensure achievement of business objectives. **What are we looking for?** · University degree in Marketing, Industrial Engineering, or Business Administration. · **3–5 years’ experience in Personal Care category: hair care, cosmetics, skincare.** · Strategic mindset · Ability to work autonomously and organize workflow · Analytical thinking, ability to analyze COGS for your brand · Ability to manage P&L and understand variables affecting your brand’s P&L **What do we offer?** * Competitive salary. * Major medical expense insurance. * Life insurance. * Savings fund. * Grocery vouchers. * Educational and professional development programs. * Offices located in **Santa Fe, Mexico City**. Employment type: Full-time Salary: Starting at $1.00 per month Benefits: * Discounts and preferential pricing * Free parking * Life insurance * Cafeteria service * Grocery vouchers Experience: * Personal Care Marketing Manager: 4 years (Mandatory) Work location: On-site

We are opening a vacancy for **Entry and Exit from Monday to Saturday** in **Lomas de Sotelo, State of Mexico** **Requirements:** * Minimum 2 years of experience in the field. * Verifiable employment references. * Knowledge of cleaning, cooking, laundry, and ironing. * Monday to Saturday, 7 AM to 3 PM (including one-hour lunch break). * Daily salary range: $500 to $550. * No allergies to pets. Apply through this channel. Job type: Full-time Salary: $500.00 – $550.00 per day Work location: On-site employment

A MAJOR INTERNATIONAL PHARMACEUTICAL LABORATORY IS SEEKING A PHARMACY PROMOTER TO JOIN ITS EXCELLENT TEAM Requirements Experience as a pharmacy promoter, dermatological advisor, or in a related role within pharmacies Experience in the pharmaceutical or healthcare industry Availability to visit various pharmacies Skills/Competencies Sociable Dynamic Active We Offer Base salary Commissions Transportation allowance Life insurance Statutory benefits Job stability Desired Education Level: Basic Desired Experience Level: Intermediate

We are seeking responsible and committed Intramural Security Guards tasked with protecting the facilities, assets, and people within the assigned property, adhering to established security protocols and maintaining internal order. **Main Responsibilities:** * Control access and egress of staff, visitors, and vendors. * Conduct surveillance patrols within the premises. * Report any incidents, anomalies, or risk situations. * Monitor compliance with internal and security regulations. * Safeguard assigned physical assets and areas. * Assist in emergency situations by following established protocols. * Prepare daily incident reports. **Requirements:** * Minimum education: Completed secondary school. * Prior experience in intramural security. * Basic knowledge of security protocols. * Good physical condition. * Responsible, honest, and disciplined attitude. * Observational skills and attention to detail. * Flexible availability for scheduling. **We Offer:** * Competitive salary. * Statutory benefits. * Job stability. * Ongoing training. * Positive work environment. * Supplies support. * Retention bonuses. **Work Locations:** Tabla Honda, Tlalnepantla, Ciudad Satélite, Tepotzotlán, Vallejo, La Roma, and Tultitlán. **Work Schedules:** 12x12, 24x24, and 2x2x2 **Apply through this channel or call 5662194844** Job Type: Full-time Salary: $9,500.00 – $12,000.00 per month Benefits: * Salary increases * Option for indefinite-term contract * Referral program * Life insurance * Free uniforms Workplace: On-site employment

Full job description Grupo Nichos, a provider of specialized services to the pharmaceutical industry, is seeking: Executive Driver Job Requirements Minimum education: High school diploma. Prior experience as an executive driver. Valid driver's license. Own motorcycle and/or automobile. Certificate of no criminal record. Advanced defensive driving knowledge. Advanced offensive driving knowledge. Advanced knowledge of Mexico City and its metropolitan area. Willingness and availability to travel. Job Responsibilities Safely and efficiently transport executives. Maintain the vehicle in optimal condition regarding cleanliness and functionality. Coordinate routes and schedules according to the Director’s needs. Provide high-quality service and personalized attention to passengers. Comply with traffic regulations and road safety standards at all times. Willingness and availability to travel. Additional Benefits and Perks Monday to Friday – Flexible working hours. Occasional weekend travel assignments. Food vouchers: $500.00 MXN. Life insurance.