Job Summary: We are seeking a Network and Systems Specialist to provide technical support, resolve incidents, and ensure optimal performance of technology. Key Highlights: 1. Key role in ensuring the continuous operation of information technologies. 2. Opportunity to solve problems and apply a proactive mindset. 3. Responsibility for installation and configuration of enterprise technology. We are a leading software development company specializing in tracking solutions, and we are looking for a Network and Systems Specialist with experience in IT and Technical Support. If you are passionate about technology, possess strong problem-solving skills, and have a proactive mindset, this is your opportunity. Job Objective To provide technical support and assistance to internal and external users of the company, efficiently resolving incidents related to computer and technological systems by identifying, diagnosing, and solving software and hardware issues, as well as performing preventive and corrective maintenance on equipment and systems. The objective is to ensure the continuous and optimal operation of information technologies, guaranteeing end-user satisfaction and compliance with the company’s quality standards. Main Responsibilities 1. Install and configure enterprise technology (equipment, operating systems, programs, and applications) 2. Assist employees in using technology. 3. Identify and diagnose failures in systems, applications, and electronic devices. 4. Configure user profiles, email accounts, and assign accessories for new hires, as well as provide password support. 5. Manage contact with vendors regarding equipment warranties and maintenance (air conditioning, electrical services, etc.). -Requirements- Minimum education: Higher education – Bachelor’s degree 2 years of experience Age: between 25 and 40 years old Driver’s license: Class A Keywords: resident, supervisor, sub-manager, manager, responsible person, coordinator, administrator, captain, system