Collections/Account Management Officer

Description

Position Summary: We are seeking a field collections officer to validate customer data, understand their needs, and provide courteous and respectful service. Key Highlights: 1. Customer service, collections, or sales experience 2. Goal- and target-oriented with effective communication 3. Career growth within the group Join Grupo Salinas · As a field collections officer, you are responsible for validating the data of customers applying for credit. · Requirements Customer service, collections, or sales experience. Motorcycle operation. Valid motorcycle driver’s license. Mobile device operation. Goal- and target-oriented. Effective communication and teamwork. · Value Proposition Base weekly salary of $ 2,500. Weekly commissions. Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year—increasing with seniority. Sunday bonus of 25%. 20% discount at Elektra and Salinas y Rocha, increasing with seniority. Benefits at over 500 establishments affiliated with Grupo Salinas. Payroll advance. MOTORCYCLE PROVIDED (valid motorcycle license required) Weekly gasoline vouchers. Option to purchase the motorcycle upon reaching end-of-life. Safety equipment: protective frame, helmet, boots. Accident-related medical expense insurance for motorcycle riders. Life insurance. Savings fund. Career growth within the group. · We are a company focused on improving the lives of millions of Mexicans. · Key Responsibilities Visit the homes of customers who have applied for credit and verify the data provided in their applications. Understand customers’ needs to offer them the best solution enabling them to keep their accounts current. Provide respectful and courteous service to our customers. Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear.-Requirements- Minimum education: Upper secondary education – General High School Diploma years of experience Knowledge: Sales, Customer Service Driver’s Licenses: C Keywords: collection, payment, collection