Collections/Account Management Advisor

Description

Position Summary: We are seeking a field collections officer to verify customer data, understand their needs, and deliver courteous, respectful service. Key Highlights: 1. Customer service, collections, or sales experience 2. Goal- and target-oriented 3. Effective communication and teamwork Join Grupo Salinas · As a field collections officer, you are responsible for verifying the data of customers who have applied for credit. · Requirements Customer service, collections, or sales experience. Motorcycle operation capability. Valid motorcycle driver's license. Mobile device proficiency. Goal- and target-oriented. Effective communication and teamwork. · Value Proposition Base weekly salary of $2,500. Weekly commissions. Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year (increasing with tenure), and Sunday premium of 25%. 20% discount at Elektra and Salinas y Rocha (increasing with tenure). Benefits at over 500 establishments affiliated with Grupo Salinas. Payroll advance. MOTORCYCLE PROVIDED (valid license mandatory) Weekly gasoline vouchers. Option to purchase the motorcycle upon reaching end-of-life. Safety equipment: protective frame, helmet, boots. Motorcycle accident medical expense insurance. Life insurance. Savings fund. Career growth opportunities within the group. · We are a company focused on improving the lives of millions of Mexicans. · Key Responsibilities Visit the homes of customers who have applied for credit and verify the information provided in their applications. Understand customers' needs to offer them the best solution enabling them to keep their accounts current. Provide respectful and friendly service to our customers. Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear.-Requirements- Minimum education: Upper secondary education – General Baccalaureate years of experience Knowledge: Sales, Customer Service Driver's licenses: C Keywords: collection, payment, collections