*This vacancy comes from the job board Talenteca.com* ### **Job opening for HUNTING HAPPINESS in Tepotzotlán, State of Mexico** ### **Main Responsibilities** * Manage and track orders from stores, franchises, and marketplaces, ensuring accuracy and on-time delivery. * Coordinate communication with logistics, warehouse, transportation, sales, and finance teams to resolve issues and maintain efficient operational flow. * Monitor and control key service indicators (fill rate, OTIF, cancellations, response times). * Handle requests, returns, and adjustments in ERP systems or commercial platforms. * Connect and consolidate information across dashboards or reports to ensure comprehensive operational visibility. * Prepare performance reports and propose improvements in service and communication processes. * Coordinate operational team tasks, prioritizing critical requirements and maintaining customer service standards. ### **Job Requirements** * Bachelor's degree in Business Administration, Commerce, Logistics, or related fields. * **2 to 5 years** of experience in customer service, order management, or service coordination within retail or marketplace environments. * Proficiency in **ERP (SAP, Oracle)** and **intermediate-to-advanced Excel**. * Knowledge of logistics, order control, and performance indicator analysis. **Desired education level:** Higher education — graduated **Desired experience level:** Mid level **Departmental function:** Marketing / PR / Communication **Industry:** Retail / Retail Trade **Skills:** * SAP BONE * Excel * Customer Service *This vacancy comes from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j_id=690bce5e3c00003800ee55a7&source=indeed*