Job Summary: We are seeking a Level 1 Technical Support Engineer for a technology development company, providing software and hardware technical service and support to clients. Key Highlights: 1. Comprehensive technical support role (software and hardware) 2. Opportunity at a technology development company 3. Proficiency in information technologies IMPORTANT: A TECHNOLOGY DEVELOPMENT COMPANY IS SEEKING: "Level 1 Technical Support Engineer" Location: Tula, Hidalgo. EDUCATION: High school diploma or Bachelor’s degree in Electromechanical Engineering, Computer Systems, Electronics, Informatics, Automation, or related field. RESPONSIBILITIES: One year of experience providing Level 1 technical service and support to various clients and users, covering both software and hardware. Ability to clearly understand and gather client requirements. Knowledge of information technologies: computer equipment, hardware, software, access control systems, CCTV, structured cabling, networks, communications, or related areas. Familiarity with help desk systems. Availability and willingness to work 24 hours per day, 7 days per week. Basic knowledge of facility maintenance is desirable. SCHEDULE: 12 x 36 SALARY: Competitive gross salary plus statutory benefits; direct employment by the company with 100% payroll registration. Apply through this channel if you meet 100% of the requirements. -Requirements- Minimum education: Higher education - Bachelor’s degree 1 year of experience Keywords: engineer, engineers, female engineer, eng, engineer, assistance, support, soporte