Collections Officer

Description

Job Summary: Responsible for visiting debtors with significant delays to establish payment plans and recover accounts, delivering friendly and effective service. Key Highlights: 1. Recovery of overdue accounts and customized payment plans. 2. Customer service with respect and kindness. 3. Focus on goal achievement and teamwork. **Job Objective** As a Delinquent Collections Officer, you are responsible for visiting debtors who have experienced significant delays, creating plans that enable them to bring their payments current again. **Main Responsibilities** * Visit the residences of debtors who have applied for credit but failed to meet their payment obligations, in order to offer them various payment plans. * Recover overdue accounts. * Provide respectful and courteous service to our customers. * Inform customers of all benefits associated with maintaining an up-to-date credit account. * Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear. **Requirements** * Experience in customer service, collections, or sales. * Motorcycle operation capability. * Valid motorcycle driver’s license. * Mobile device proficiency. * Goal- and target-oriented. * Effective communication and teamwork skills. * Residence near the TULPETLAC ECATEPEC area. **Value Proposition** * Base weekly salary of $ 2,800\. * Statutory benefits: Vacation starting at 12 days; Social Security (IMSS); Vacation bonus of 25%; Thirteenth-month bonus of 15 days, increasing with tenure; Sunday bonus of 25%. * 20% discounts at Elektra and Salinas y Rocha, increasing with tenure. * Benefits at over 500 establishments affiliated with Grupo Salinas. * Payroll loan available after 2 years of tenure. * Payroll advance. * Provision of a motorcycle, also serving as transportation from home to work. * Weekly gasoline voucher worth $ 217 pesos. * Option to purchase the motorcycle upon reaching its useful life. * Safety equipment: skeleton suit, helmet, boots. * Motorcycle accident medical expense insurance. * Life insurance. * Savings fund. * Career growth within the group. * Continuous learning as part of our DNA. * We are a company focused on improving the lives of millions of Mexicans. **APPLY NOW – DON’T MISS THE OPPORTUNITY TO BE PART OF THIS GREAT COMPANY** **55 2899 8322**