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Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit\\-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product\\-building, want to work hard at a mission\\-oriented startup, and will collaborate with us in shaping the culture of a growing team.\n\n\nWe have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us!\n\n**The role**\n------------\n\n\nProduct Managers at Watershed are the glue that unites engineering, design, climate science, and go‑to‑market under a single cohesive vision—and then ship it. This is a highly technical, hands‑on, and cross‑functional role: you will set direction for the team responsible for Watershed’s calculation engine, and you’ll roll up your sleeves to drive execution.\n\n\nYou will partner with enterprise customers, our Climate Science and Solutions teams, Data Engineering, and Platform Engineering to decide **what** we build, **why** it matters, and **how** we deliver—with a relentless focus on customer impact, correctness, and scale.\n\n### **You will**\n\n* **Be the product manager** that leads the team that will own our Supply Chain product module and company database.\n* **Become an expert on the customer**: sit with sustainability leads, data teams, and auditors to uncover pain points, validate hypotheses, and turn insights into product requirements.\n* **Own the vision \\& roadmap**: define the vision, strategy, and north‑star metrics for Watershed’s core calculation engine.\n* **Ship data products and platform applications** that customers can use directly and other Watershed teams can leverage effectively.\n* **Build with an AI\\-first mindset:** design data products that are not only human\\-friendly but also agent\\-ready—structured, documented, and contextualized so AI systems can query, reason over, and take action on sustainability data as fluently as people do.\n* **Collaborate across the org and offices**: align roadmaps with the rest of product teams across London, NYC, and SF, and align with Sales, Customer Success, Sustainability Advisors, and more so that new platform capabilities land successfully.\n\n### **You might be a fit if you**\n\n* Have **5\\+ years of product management** experience in B2B SaaS, with a track record of shipping data platforms data products, or developer‑facing APIs—ideally at high‑growth startups.\n* **Have built products for enterprise customers** and can navigate security, compliance, and change‑management requirements with ease.\n* **Combine customer anthropology with data‑driven intuition**: you can spend a day carving through SQL or Python notebooks, then jump on a call to map it a CSO’s journey.\n* **Thrive in ambiguity** and love turning fuzzy, conflicting inputs into a clear, inspiring product vision.\n* **Sweat the details**: you hold a high bar for product quality, documentation, and developer experience.\n* **Communicate with precision and empathy**: whether writing a one‑pager, drafting API docs, or presenting a roadmap, you articulate complex ideas simply and convincingly, and know how to tailor the content to the audience.\n* **Have dipped your toes into AI**: whether it’s internal prototypes or fully\\-fledged features; AI is an enormous opportunity for data products\n\n\nIf you’re eager to build the data engine that powers climate action at scale, we’d love to meet you.\n\n\n\n\n**Must be willing to work from an office 4 days per week (except for remote roles)**\n\n\nWatershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.\n\n**What’s the interview process like?**\n\n\nIt starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process.\n\n**What if I need accommodations for my interview?**\n\n\nAt Watershed, we are dedicated to ensuring an inclusive recruitment process. 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Minimum one year of experience in industrial dining hall operations.\n* Knowledge of food processing procedures and Food Safety and Hygiene practices.\n* Dynamic and proactive personality.\n* Experience managing personnel.\n* Ability to cook for large volumes—500 people.\n* **Responsibilities:** Prepare, season, and cook various meals at the assigned unit, including coordination and preparation of pre-meal tasks.\n* Garnish and dress dishes and side dishes.\n* Verify seasoning across all food preparations.\n* Clean all areas.\n\n**We Offer:**\n\n* Net monthly salary: $10,000 MXN\n* Food vouchers: $1,000 MXN\n* Statutory benefits\n* On-site dining hall\n* Uniforms\n* Savings fund\n* Free meals for you—breakfast and lunch\n\n\nIf you are ready to lead a dedicated and enthusiastic team, and willing to play a crucial role in the growth and success of Tabares Comedores, we invite you to apply for this position.\n\n\nFor more information about this opportunity, please visit our website.\n\n\nThank you for considering a career with Tabares Comedores.\n\n \n\nSCHEDULE AN INTERVIEW WITH MINERVA PEREZ\n\n\n5591669256\n\n\nOR SEND ME A WHATSAPP MESSAGE WITH THE WORD \"COOK\" AND YOUR NAME","price":"MXN 10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765536881000","seoName":"cook-industrial-dining-room","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tula/cate-management7/cook-industrial-dining-room-6470872083123512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9a7a59e2-edcc-4e46-ad6e-a9e1e3d893b5","sid":"28b57e2a-9a56-40bb-beb2-631dba9b1a01"},"attrParams":{"summary":null,"highLight":["Cook for 500 people","Experience in industrial catering","Competitive salary and 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Proactive\n* Report preparation\n* Payroll administration\n* Staff allocation within the work area\n\n \n\nWe offer:\n\n* Monthly salary: $17,000\n* Fixed shift: 10:00 AM to 7:00 PM, with 2 days off per week\n* Statutory benefits\n* Life insurance\n* Uniform\n* Cafeteria access\n* Profit-sharing\n* Economic days (paid leave)\n* School supplies bonus\n* Christmas bonus\n* Referral bonus\n\n \n\nDIRECT CONTRACT WITH SODEXO'S CAFETERIA\n\n \n\nIf you are actively seeking employment, please send your CV. **Desired education level:**\n\nHigher education — incomplete\n\n\n**Desired experience level:**\n\nExpert level\n\n\n**Departmental function:**\n\nHuman Resources\n\n\n**Industry:**\n\nFood and Beverage\n\n \n\n \n\n*This vacancy comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=6932f5d35700003100031146&source=indeed*","price":"MXN 17,000/year","unit":"per 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business\n\n\nOur client is a leading large/wide format display business seeking an experienced Artworker to ensure the efficient processing of all client artwork from receipt to proof and the creation of print ready PDF files for production.\n\n\nThey produce high quality print for many major retailers; sports events; construction and Automobile companies.\n\n\nThe role is busy and requires accuracy, productive efficiency and flexibility to meet deadlines.\n\n\n* Preparing supplied artwork for large format production utilising Enfocus Switch \\& Pitstop (PDF Automation software) and Adobe Creative Suite, primarily Illustrator and InDesign\n* Image manipulation and colour correction where required\n* PDF Proofing\n* Conform to precise procedures and guidelines\n* Quality control of Print PDF files, Cut files and Proof Specification on PDFs\n* Data input and reporting\n* Maintain good communication on skills internally and externally\n* Work proficiently as an integral part of a busy, friendly production team\n* Flexibility to meet the demands of the Company and deadlines defined\n* Maintain and manage good housekeeping methods on all systems and workstations along within the workplace.\n* Upkeep of operational systems and software\n\n**Requirements:**\n\n\n* Experience producing artwork for large format / wide format production\n* Large format digital and dye\\-sublimation knowledge\n* Adobe Creative Suite. Illustrator, InDesign, Photoshop and Acrobat\n* An understanding of digital file formats (PDF, tiff, eps)\n* An understanding of Mac operating system\n\n**Apply:**\n\n\nPlease email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.\n\n\n**Key words;** artwork / artworker / creative artwork / repro / repro artworker / Mac operator / print / branding / illustrator / production artist / studio artist / Adobe CS / large format / signage / sign \\& display / graphics / POS / point of sale / exhibitions / retail graphics / exhibition / exhibition and display / sign and display / enfocus switch / pitstop","price":"MXN 25,000-30,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764706338000","seoName":"pre-press-artworker","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tula/cate-management7/pre-press-artworker-6460241137088312/","localIds":"249","cateId":null,"tid":null,"logParams":{"tid":"803d2a37-31c3-4164-b11e-72357fb8b93c","sid":"28b57e2a-9a56-40bb-beb2-631dba9b1a01"},"attrParams":{"summary":null,"highLight":["Process client artwork for large format production"," Utilize Adobe Creative Suite and Enfocus Switch"," Quality control of print PDF files"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tizayuca,Hidalgo","unit":null}]},"addDate":1764706338835,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1276,1485","location":"Campaña de Oro 120, Las Campanas, 43806 Tizayuca, Hgo., Mexico","infoId":"6457256637491512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Supervisor for industrial cafeteria","content":"ISS is a leading facility management company focused on delivering pleasant workplace experiences that contribute to improved business performance, making life easier, more productive, and enjoyable for our clients, all delivered to high standards. ISS believes that people create places and places create people. From strategy to operations, ISS partners with over 60,000 clients in more than 30 countries, providing Cleaning, Maintenance, Food Services, Gardening, Pest Control, and Office Support services to make places function effectively. The company employs over 470,000 people who connect people and places every day worldwide. Its headquarters are in Copenhagen, Denmark, and in Mexico at Forum Naucalpan, with over 12,000 employees in the country.\n\n\n\n \n\nWe are seeking a supervisor for an industrial cafeteria.\n\n\n\n \n\nRequirements\n\n* Education: Completed high school\n* One year of experience in an industrial cafeteria\n* Knowledge of H certification and standard 251\\.\n* Supervision and training of personnel\n\n\nDuties and Objectives\n\n* Supervise and train operational staff.\n* Verify compliance with standard 251, H certification, and ensure proper cafeteria operations.\n* Monitor service temperatures and logs.\n* Assign tasks to personnel.\n\n \n\nCompetencies\n\n* Organized\n* Adherence to methods\n* Goal-oriented work\n* Personnel management\n\n \n\nWe offer:\n\n* 9,500 pesos gross monthly salary, plus vouchers and savings fund\n* Statutory benefits\n* Timely payment\n* Uniforms\n* Job stability\n\n\nWork location: Tizayuca, Hidalgo, near the industrial area","price":"MXN 9,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764473174000","seoName":"industrial-dining-supervisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tula/cate-management7/industrial-dining-supervisor-6457256637491512/","localIds":"249","cateId":null,"tid":null,"logParams":{"tid":"6c34f475-136f-47ee-af24-884d091a18fd","sid":"28b57e2a-9a56-40bb-beb2-631dba9b1a01"},"attrParams":{"summary":null,"highLight":["Supervisor for industrial cafeteria","Verify compliance with standards","Manage and train staff"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tizayuca,Hidalgo","unit":null}]},"addDate":1764473174804,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1276,1485","location":"Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico","infoId":"6455334863334712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Associate Account Director","content":"We are a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose — accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek’s 75 Fastest Growing Companies, we’re constantly looking for “A” players to join our team.\n\n\n\nThe rapid growth is attributed to our strongest asset — our people. Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results. Mindgruve is a place where every opinion is valued. Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries. Sound fun? Perfect — you’ll fit right in.\n\n**ASSOCIATE ACCOUNT DIRECTOR**\n------------------------------\n\n \n\n\n\nThe Associate Account Director leads key accounts or a group of mid-sized clients. This role combines strategy, financial management, and team leadership. The goal is to strengthen client relationships, drive growth, and ensure that delivered work is clear, effective, and aligned with business objectives.\n\n \n\n\n**ESSENTIAL RESPONSIBILITIES AND FUNCTIONS:**\n=============================================\n\n\n* Define strategic direction for accounts to meet client objectives.\n* Build and maintain strong relationships with senior client executives.\n* Manage budgets, generate forecasts, and monitor overall account performance.\n* Guide and develop the team to strengthen their skills and confidence.\n* Collaborate with Strategy, Creative, and Media teams to create integrated campaigns.\n* Identify growth opportunities within existing accounts.\n* Serve as the primary point of contact to resolve client issues quickly and effectively.\n* Support new business efforts through proposals and presentations.\n\n \n\n\n**REQUIRED SKILLS AND COMPETENCIES:**\n==========================================\n\n\n* Experience leading complex accounts and advising senior clients.\n* Ability to motivate, guide, and develop teams.\n* Action-oriented analytical thinking.\n* Clear communication and a calm approach to challenges.\n* Attention to detail and excellent time management.\n* Financial knowledge to manage account budgets.\n* Confidence when interacting with clients and executives.\n\n \n\n\n**EDUCATION AND EXPERIENCE:**\n============================\n\n\n* Bachelor's degree in Marketing, Advertising, or Communications.\n* 6 to 9 years of experience in agencies or client management.\n* 1 to 2 years of direct team leadership experience.\n* Experience across digital, media, and traditional channels.\n* Familiarity with tools such as Asana, HubSpot, or Google Workspace is desirable.\n\n \n\nCompensation will be commensurate with experience. 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We are committed to developing a talent\\-first organization, where people feel respected, appreciated, and free to fully express their human potential. We value meritocracy and diversity. All persons shall have the opportunity to be considered for employment without regard to characteristics protected by law.*Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. 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If you're seeking a stable job with support, growth, and a reliable work environment, this could be the opportunity that makes a difference in your future.\n\nSCHEDULE:\n\nWorkweek: Friday to Wednesday\n\nAvailable shifts: 7:00 AM to 3:00 PM or 8:00 AM to 4:00 PM\n\nFixed day off: Thursday\n\nREQUIREMENTS:\n\nExperience working in cold rooms\n\nButcher experience is desirable\n\nPositive attitude, willingness to learn, and commitment\n\nWE OFFER:\n\nNet monthly base salary: $9,367.00\n\nTransportation assistance: $2,000.00\n\n$200.00 monthly mobile data allowance\n\nWeekly payments\n\nStatutory benefits from day one (IMSS, Christmas bonus, vacation)\n\nFree uniform and work tools\n\nLoyalty programs for you and your family\n\nRetention bonus after completing 60 days: $3,000.00\n\nAssignment of 1 or 2 sales points per day\n\nWORK ROUTE:\n\nSORIANA ATIZAPAN\n\nSORIANA NICOLAS ROMERO\n\nWALTMART FLAMINGOS DEL LAGO\n\nIf you're interested in joining a company committed to the well-being and development of its employees, send a message via WhatsApp to 55 8069 0344.\n\nJob type: Full-time\n\nSalary: $11,567.00 per month\n\nWork location: On-site position","price":"MXN 9,367/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764100139000","seoName":"poultry-worker-self-service-stores","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tula/cate-management7/poultry-worker-self-service-stores-6452481788032112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ab389170-9d09-4a8d-b4e2-f21ad4a38513","sid":"28b57e2a-9a56-40bb-beb2-631dba9b1a01"},"attrParams":{"summary":null,"highLight":["Stable job with growth opportunities"," Competitive salary and benefits"," Full-time position with on-site work"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad Nicolás Romero,Estado de México","unit":null}]},"addDate":1764100139689,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1276,1485","location":"MQ67+64 Cuautitlán Izcalli, State of Mexico, Mexico","infoId":"6452234556979312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"AUDITOR INTERVENCION","content":"Job Title: AUDITOR INTERVENCIÓN\n\nExperience: 2 to 4 years\n\nFunctions:\n\n1. 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Join our team as an industrial dining hall assistant!\n\n **Location:** Cuautitlán Izcalli - San Martin Obispo \n\n**Responsibilities:** Kitchen support, cleaning utensils, serving line duties, food assembly \n\n**Requirements:**\n\n \n\n* Minimum experience required\n* Minimum education: secondary school\n* Available shifts: morning or evening\n\n **We offer:**\n\n \n\n* Competitive salary\n* Free meals\n* Meal vouchers\n* Free uniforms\n* Statutory benefits from day one\n* Excellent work environment\n\n **Interested candidates:** \n\nLeave your resume here and we will contact you.\n\n **Desired education level:** \n\nBasic\n\n\n**Desired experience level:** \n\nEntry Level\n\n\n**Departmental function:** \n\nTourism / Hospitality\n\n\n**Industry:** \n\nHospitality\n\n\n**Skills:** \n\n* Customer service\n* Punctual\n* Committed\n\n \n\n \n\n*This job posting comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j_id=6914d8e45b00002f009391ed&source=indeed*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763038452000","seoName":"dining-hall-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tula/cate-management7/dining-hall-assistant-6438892194022612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c5c30991-905a-4313-935e-ef3e56fd2d0d","sid":"28b57e2a-9a56-40bb-beb2-631dba9b1a01"},"attrParams":{"summary":null,"highLight":["Competitive salary","Free meals","Free uniforms","Meal vouchers","Excellent work environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cuautitlán Izcalli,Estado de México","unit":null}]},"addDate":1763038452658,"categoryName":"Management","postCode":null,"secondCateCode":"hospitality-tourism","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1276,1485","location":"Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico","infoId":"6435670292262512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Support","content":"Apollo.io is the leading go\\-to\\-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1\\.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top\\-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\n\n\n**The Role**\n\n**The Product Advocate position is open to residents of** **Mexico City** **and requires full English fluency.**\n\nApollo.io is seeking dedicated and knowledgeable people to join Apollo.io as a Product Advocate. This pivotal role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills. The Product Advocate troubleshoots and resolves customer issues, optimizes support processes, and contributes to Apollo’s values\\-driven culture. By collaborating across teams, this role ensures customers achieve their goals while demonstrating ownership, curiosity, and a commitment to continuous improvement.\n### **Responsibilities**\n\n\n* Handle customer inquiries in digital and voice channels in our CRM of choice to provide technical and product support.\n* Ask thoughtful questions to troubleshoot and resolve customer issues, escalating complex problems effectively.\n* Stay up\\-to\\-date on product changes, new features, and integrations, proactively expanding knowledge.\n* Validate workflows with peers and identify patterns in customer feedback to inform internal discussions.\n* Take ownership of ensuring customers understand key features and benefits aligned with their goals.\n* Consistently adhere to SLAs, meeting key performance metrics such as resolution time and CSAT.\n\n### **Required Qualifications**\n\n\n* Minimum proven experience of **2 years in at least one entry\\-level tech Customer Support or Technical Support role**\n* **Strong problem\\-solving skills with the ability to troubleshoot and resolve complex customer issues.**\n* **Ability to adapt to change and remain flexible in a dynamic work environment**\n* **Excellent english communication skills, both written and verbal, with an empathetic approach.**\n* **Proficiency with support tools, including live chat and ticketing systems along with processes and metrics like resolution time, customer satisfaction (CSAT), and ticket volume trends.**\n* Demonstrated ability to manage time effectively and adhere to SLAs.\n* Proficiency in tailoring technical explanations for non\\-technical audiences. \n\n\t+ **Note**: If you are studying or have finished a data science or engineering degree we will happy to consider your application if you don't meet the minimum proven experience requirement previously mentioned\n\n### **Preferred Qualifications**\n\n\n* Background in SaaS or technology\\-focused roles.\n* Experience analyzing customer feedback to inform product or process improvements.\n* Familiarity with tools like Jira, Salesforce, and REST API integrations.\n* Strong foundational knowledge of integration and filtering systems.\n* Basic programming knowledge.\n### **We are AI Native**\n\n\n\nApollo.io is an AI\\-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\n\n\n### **Why You’ll Love Working at Apollo**\n\n\n\nAt Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we **take extreme ownership** of our work, **move with focus and urgency**, and **learn voraciously** to stay ahead.\n\n\n\nWe invest deeply in your growth, ensuring you have the resources, support, and autonomy to **own your role and make a real impact**. Collaboration is at our core—we’re **all for one**, meaning you’ll have a team across departments ready to help you succeed. 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