iMile Delivery is an e-commerce last-mile logistics/messaging company operating in Mexico and other countries. Seeking Quality Specialist * Base salary offered $15K monthly * Grocery vouchers $2300 monthly * Statutory benefits * Flexible mixed schedule availability Responsibilities: Provide data analysis, tracking, and intelligence to optimize iMile's operational network, support strategic decision-making, and ensure availability of reliable information that drives company growth and efficiency. Responsibilities: * Collect, clean, and analyze operational data from the logistics network (branches, transportation, deliveries, returns, etc.). * Monitor efficiency and performance of logistics operations: delivery times, incidents, resource utilization, etc. * Generate executive reports and dashboards showing current status, anomalies, trends, and improvement opportunities. * Identify areas for operational or service improvement through data analysis and drive optimization initiatives. * Maintain updated information on the operations of each branch or hub, and coordinate with relevant units to obtain accurate data. * Support expansion projects, integration of new branches or logistics hubs, providing quantitative analysis for decision-making. * Collaborate with IT, operations, quality, and logistics teams to ensure collected data is consistent, reliable, and useful for business. Requirements: * **Education:** Bachelor's degree in Industrial Engineering, Statistics, Mathematics, Administration, Logistics, Data Science, or related field. * **Experience:** Minimum 1\-2 years in data analysis, preferably in logistics or courier services. * **Technical skills:** * Proficiency in Microsoft Excel (intermediate\-advanced). * Knowledge of data visualization tools (e.g., Power BI, Tableau) – desirable. * Ability to extract, transform, and analyze operational data. * Familiarity with the logistics and courier industry is an advantage. * **Competencies:** * Analytical thinking and ability to interpret data to generate insights. * Strong communication skills to present findings to senior management. * Proactivity, results orientation, and continuous improvement mindset. * Ability to work in interdisciplinary teams. * **Additional skills:** * Good time management. * Attention to detail. * Service-oriented attitude with focus on operational improvement.