Description
Position Summary:
We are seeking a support technician with experience in diagnosing, maintaining, and configuring equipment, networks, and systems, providing user assistance and support.
Key Highlights:
1. Comprehensive technical support for users, both on-site and remote.
2. Preventive and corrective maintenance of computer equipment.
3. Installation and configuration of hardware, software, and networks.
**Requirements:**
* Minimum 2 years of experience in a similar position.
* Basic to intermediate knowledge of technical support, networking, and equipment maintenance.
* Basic proficiency in LAN/WAN networks and configuration of computing devices.
* Strong interpersonal and user support skills.
* Responsible with a service-oriented attitude.
**Main Responsibilities:**
* Installation and configuration of hardware, software, and computer equipment.
* Diagnosis and resolution of technical issues in equipment, networks, and systems.
* Preventive and corrective maintenance of computer equipment.
* Technical support for users, both on-site and remotely.
* Administration of user accounts and internal access permissions.
* Basic monitoring of networks and servers.
* Application of system updates and data backups.
* Assistance in installation and configuration of LAN/Wi-Fi networks.
* Equipment inventory control and technical documentation management.
* Coordination with vendors when external support is required.
**We Offer:**
* Competitive salary.
* Statutory benefits.
* Job stability.
Salary: $12,000.00 \- $14,000.00 per month
Work Location: On-site employment