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Telemarketing Executive
MXN 10,000/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico
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Description

**Objective, Functions and Responsibilities** Carry out the sale of company products via telephone calls, attending to and advising potential customers in order to meet established sales targets. * Make prospecting calls to identify new potential customers. * Present and promote company products to customers. * Advise customers on product features, benefits, and pricing. * Manage and keep updated records of customer interactions in the company's system. * Follow up with potential customers to ensure sales closure. * Answer customer questions and resolve doubts regarding products. * Meet weekly and monthly sales targets as established. * Handle customer objections in a professional and effective manner. * Identify cross-selling and up-selling opportunities during customer conversations. * Maintain a friendly, professional, and persuasive communication tone. * Manage resolution of complaints or issues related to sold products. **Requirements** * **Professional experience:** 2 years in a similar position * **Academic background:** Chemical Engineering, Bachelor’s degree in Business Administration, Marketing, technical or administrative career, completed or incomplete marketing studies. **Desired knowledge:** * Proficient in technology and cloud-based office software (Google Workspace, Microsoft Office) * Basic knowledge of statistics and sales KPIs. * Basic ERP handling (Odoo, SAE, SAP or equivalent) and/or CRMs (Trello, Salesforce, etc) * Extensive knowledge of sales techniques and customer service. * Ability to work under pressure and meet sales goals. **Competencies and Skills:** * Excellent active listening skills. * Persuasion and negotiation abilities. * Patience and empathy when dealing with different types of customers. * Ability to effectively manage conflict situations. * Organized with attention to detail. * Good time management and autonomy. **Compensation and Benefits** * Commission payments * Biweekly payment * Statutory and additional benefits * Indefinite-term contract after trial period Job type: Full-time Salary: $10,000.00 per month Benefits: * Salary increases * Flexible hours * Option for indefinite contract * Company phone Application question(s): * How long would your commute from home to the company take? * How many years of experience do you have in this position? * What products or services have you sold using this method (by phone)? * What is your greatest professional achievement and how long ago was it? Workplace: On-site job

Source:  indeed View original post
Juan García
Indeed · HR

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