Job Summary: We are seeking a Technical Support Analyst with experience in networks, infrastructure, and telecommunications equipment to provide end-user support. Key Highlights: 1. First-level technical support role for end users. 2. Management of telecommunications equipment and monitoring applications. 3. Opportunity for professional development with weekly English courses. Compusof México We are looking for your talent as a Technical Support Analyst in Cuautitlán Izcalli. · Requirements: Bachelor’s degree in Systems, Computer Science, Networking, or related field. 1 year or more of experience in technical support, networks, and infrastructure. Knowledge of networks and telecommunications equipment. Experience in structured cabling, UTP, and fiber optics. Conversational English (minimum B2) · Responsibilities: First-level technical support and end-user assistance. Management of telecom equipment (Router, Switch, Access Point, VLANs). Proficiency in Microsoft Office. Use of network monitoring applications. · Benefits: Statutory benefits. Gasoline allowance. Weekly English courses. · Work Arrangement: 100% on-site. -Requirements- Minimum Education: Higher Education - Bachelor's Degree years of experience Languages: English Keywords: analyst, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist