Monitoring Operator

Description

Job Summary: We are seeking experienced professionals in active and passive monitoring, telephone support, and risk situation response to join a strong team. Key Highlights: 1. Experience in active and passive monitoring. 2. Friendly and attentive telephone support with a personal touch. 3. Handling emergency protocols and responding to alarms. We require your experience, knowledge, and skills in active and passive monitoring—don’t miss this opportunity to join an outstanding team! Interested candidates should apply through this channel, attaching an updated CV in PDF or Word format. REQUIREMENTS \- Education: Completed High School \- Availability (Rotating 8-hour shifts) \- 1–2 years of verifiable experience in similar positions \- Enjoyment of interpersonal interaction \- Strong verbal communication skills \- Ability to respond effectively to risk situations KNOWLEDGE \- Telephone first aid \- Telephone support and assistance \- GPS and CCTV platforms \- Coordination with various local and federal authorities \- Alarm response (theft, intrusion, speeding, etc.) \- Case follow-up \- Emergency protocols ACTIVITIES \- Monitoring and personalized user support \- Response to panic button activation \- Alarm handling (residential, GPS, theft, etc.) \- Shift handover \- Reporting equipment malfunctions and errors for users \- Maintaining service logs \- Following emergency procedures and protocols \- Coordinating telephone support with various local and federal government agencies Employment Type: Full-time Salary: $9,500.00 – $10,000.00 per month Benefits: * Cafeteria service Application Question(s): * What is your salary expectation? Education: * Completed high school (Preferred) Experience: * Network monitoring: 2 years (Preferred) Work Location: On-site employment