Job Summary: We are seeking a First-Line Support Analyst to provide technical support to users, ensuring prompt and solution-oriented incident resolution. Key Highlights: 1. Professional development opportunity 2. Monday to Friday schedule 3. Project focused on incident response and resolution **Position: First-Line Support Analyst (Help Desk / Software)** Do you enjoy helping users and resolving technical issues? ️ ️ This opportunity may be for you! Project: NAFIN \& BANCOMEXT Available positions: 3 **What will you do?** Provide first-level technical support to users, ensuring prompt, clear, and solution-oriented incident resolution. ️ **Requirements:** * Incomplete or completed bachelor’s degree (any discipline) * Intermediate Excel skills * Basic knowledge of Python and SQL * Excellent service attitude and user-focused communication **We offer:** * $15,000 monthly net salary * Statutory benefits * Professional development opportunity * Subsidized cafeteria * **Monday to Friday, 9:00 AM to 6:00 PM** * **We are looking for individuals with:** * Strong communication skills * Proactive attitude * Passion for problem solving * Customer orientation **Apply now** and join this project. If interested, please send us your CV.