PSD Admin Coordinator

Description

Job Summary: We are seeking a PSD Administration Coordinator to provide comprehensive administrative and operational support to the Parts & Services Division, ensuring operational efficiency, control, and excellence in service delivery. Key Highlights: 1. Administrative, organizational, and operational support to the PSD Division 2. Ensures accuracy and timeliness in service documentation and reporting 3. Key role for operational efficiency and financial-administrative control **About Epiroc:** Epiroc is a multinational company present in 150 countries; with innovative technology, it develops and supplies safe, state-of-the-art equipment—such as drilling machinery and construction tools—for use in surface and underground mining. It also offers world-class aftermarket services, as well as solutions for automation, digitalization, and electrification. **Life at Epiroc** By joining our team, you become part of a group of skilled and helpful colleagues who live by our core values: collaboration, commitment, and innovation. The work environment in the mining and construction industries presents unique and interesting challenges not found in other industries. Our culture emphasizes work-life balance, professional development, global career opportunities, and an epic benefits package. **PSD Administration Coordinator – Parts \& Services Division** At **Epiroc**, operational excellence is built on structured processes, administrative discipline, and efficient operational support. We seek a **PSD Administration Coordinator** to deliver comprehensive administrative and operational support to the Parts \& Services Division, ensuring efficient coordination, document control, compliance with internal processes, and direct support to the PSD Management. This role is critical to guaranteeing operational efficiency, financial-administrative control, and excellence in service delivery. **Role Mission** Provide administrative, organizational, and operational support to the PSD Division, ensuring: * Accuracy and timeliness in service documentation * Timely billing and reporting * Efficient coordination with customers and internal departments * Compliance with administrative and corporate processes * Direct support in achieving the division’s operational objectives This position reports directly to the **PSD Manager**. **Key Responsibilities** **Executive \& Administrative Support** * Provide secretarial and administrative support to the PSD Manager: + Meeting organization + Calendar management + Minutes and presentation preparation + Translations and executive summaries + Expense tracking and reporting * Attend executive meetings and ensure accurate recording of decisions and action items. **Operational Coordination \& Reporting** * Ensure weekly and monthly management reports are delivered on time and accurately. * Report the division’s weekly travel plans. * Coordinate domestic travel, visit logistics, and cost optimization. * Support consolidation of information for analysis and decision-making. **Financial \& Document Control** * Support divisional expense control (corporate cards, reimbursements, leases, hotels, etc.). * Prepare and track Business Cases for staffing requests. * Contract administration and archiving. * Support internal and factory warranty control. * Ensure timely billing and complete supporting documentation. **Compliance \& Internal Processes** * Guarantee compliance with the Epiroc Management System (EMS). * Promote the Sustainability Policy and SHEQ standards. * Participate as support in internal audits when required. * Ensure professional communication aligned with the Code of Conduct. **Communications \& Events Support** * Support planning and organization of business-related events. * Coordinate logistics and internal communications when required. **Key Performance Indicators (KPIs)** * Accuracy and punctuality in documentation and reporting * On-time billing * Efficient expense control * Compliance with administrative processes * Management and internal stakeholders’ satisfaction level **Profile Requirements** **Education** * Bachelor’s degree in Business Administration, Business Management, or related field. * Intermediate–advanced English proficiency. **Experience** * 5–10 years in similar administrative roles (preferably in mining, engineering, or industrial services). * Experience working with ERP systems (SAP or similar). **Technical Knowledge** * Advanced Microsoft Office skills (Excel, Word, PowerPoint, Outlook). * Power BI proficiency preferred. * Understanding of technical service operations (advantageous). * Executive reporting and budgetary control experience. What We Offer Join a global leader in mining and infrastructure. Opportunities for professional growth and development. A culture focused on safety, innovation, and sustainability. A collaborative and inclusive work environment. Benefits **Work Schedule:** 14x7 **Equipment:** Laptop, home monitor, wireless headset and keyboard, telephone. **Compensation:** * Competitive base salary * 13% savings fund * 30-day year-end bonus * Christmas bonus * Profit-sharing (PTU) in May * Grocery vouchers * Cafeteria or meal allowance **Health and Protection:** * Major medical expense insurance (immediate family) * Life insurance * Approx. 50% gym discount (family) **Time Off and Family Support:** * 41% vacation premium * School support * Birth and maternity support * Marriage and bereavement support * Paternity leave **It all starts with people.** The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com