




**Major beauty and personal care products distribution and marketing company seeks:** **CONTROL DESK ADMINISTRATIVE ASSISTANT.** **Main responsibilities:** **1\. Administration, generation, and validation of shipping labels** * Generate shipping labels for Estafeta and courier services for all orders and platforms * Upload and validate shipping labels in the corresponding system * Verify that shipping data is correct prior to release * Deliver packages and shipping labels to pickup operators **2\. Pickup management** * Coordinate with operators daily package delivery and pickup * Record package dispatch and delivery according to generated shipping labels * Track courier confirmation of pickup **3\. Courier incident management** * Address shipment incident reports: lost, detained, or incorrectly delivered packages * Review surveillance footage and evidence to clarify package status * Communicate incidents to customers, internal departments, or couriers until resolution **4\. Shipping label form maintenance** * Update and maintain daily shipping label and shipment records * Document details of each shipment in the defined format for consultation and traceability * Register web page and platform orders according to internal protocol **5\. Support for special tasks** * Assist warehouse area as required, including package assembly or delivery * Respond to emails, coordinate messages, and handle inquiries related to shipments * Collaborate with other administrative and operational areas to ensure logistical continuity **Work schedule:** Monday to Friday, 8:30 am to 6:30 pm (including 1 hour for meals and two 15-minute breaks), and Saturdays from 8:30 am to 1:30 pm **We offer:** Net monthly salary of: $11,500 MXN, paid WEEKLY Benefits in accordance with the Federal Labor Law. **Requirements:** Intermediate-level Excel knowledge Excellent organizational skills and attention to detail Document administration and control Prior experience handling courier services (Estafeta, Paquete Express, etc.) Position type: Full-time Salary: $11,500.00 MXN per month Benefits: * Option for indefinite-term contract Experience: * Logistics: 1 year (Mandatory) * Control desk: 1 year (Mandatory) Work location: On-site employment


