





**PAQUETEXPRESS** National leading company in the logistics industry with the highest coverage and growth rate in the country, is looking for the best talent. We invite you to become part of our great team as: **"CUSTOMER SERVICE"** Blvd Xalapa \- Banderilla \#160 Fracc. 2 Col. Jardín Lecuona B, Banderilla, Veracruz. SCHEDULE: Fixed shift Monday to Friday 8:30 am to 7 pm (two-hour lunch break) Saturday from 9 am to 2 pm WE OFFER: ¡Direct contract with the company! Monthly income up to base salary of the position (13,408 net), composed as follows: * Salary $12,058 bankable, tax-free * Grocery vouchers $1,350 * Dental care * Funeral expense assistance * Uniform and personal protective equipment * Holiday bonus above legal requirement * Profit sharing above legal requirement Additional * Annual salary increase above legal requirement * Savings fund with annual profit and one-month salary loan * Financial services with preferential loans, payroll advances, and debt refinancing * Credit to purchase major medical expense insurance at preferential price * Credit for obtaining eyeglasses * Preferential auto insurance policy with 45% to 50% discount compared to market price. * 50% discount on personal shipments * Training for professional growth through digital platform * Opportunity for professional development through our Corporate University * Vacation bonus of 50% starting from the 5th year, increasing by 15% every 5 years. * 3 paid days off during Holy Week (include in posting where applicable) * Children's participation in school supplies contests. * Children's participation in Christmas contests and prize awards. * Participation in Mexican Revolution contest with cash prizes. RESPONSIBILITIES: Provide friendly, empathetic, and efficient customer service at our counters/sales points, delivering clear and accurate information about destinations and delivery times, identifying customer needs to offer additional services; always focused on achieving the best customer shopping experience, as well as properly documenting and charging each shipment according to current policies and procedures. REQUIREMENTS: * Age: 20 to 35 years * Education: High School (Completed) * Experience: 1 year of customer service experience or similar position OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY, AND DOES NOT DISCRIMINATE IN ANY WAY. S O C I A L L Y R E S P O N S I B L E C O M P A N Y C E R T I F I C A T I O N G r e a t P l a c e t o W o r k We look forward to meeting you, apply through this channel to continue Good luck in your process!


