* Send timely and courteous payment reminders for monthly fees to customers. * Perform creation and management of digital policies in the system. * Follow up on administrative procedures that customers may require, ensuring clear communication and appropriate response times. * Keep information and documentation updated on internal platforms. * Provide general administrative support to the department as needed. **REQUIREMENTS:** * Previous experience in administrative tasks (desirable). * Basic computer skills. * Excellent written communication and customer service. * Organized, responsible, and willing to learn. * Completed high school or incomplete bachelor's degree. Job type: Full-time Salary: $8,500.00 - $15,000.00 per month Benefits: * Option for indefinite contract * Work from home Application question(s): * Age Experience: * Administrative Assistant: 1 year (Desirable) Work location: On-site position