**Position Purpose** Design and implement strategies that strengthen the organizational culture based on well-being, holistic health, and human growth. The objective is to develop internal talent, improve sales team productivity, and promote a harmonious work environment aligned with the company's values. **Main Responsibilities** * **Organizational Development and Culture** * Foster a culture of well-being, human service, and ecological awareness among employees. * Implement programs that reinforce company values (health, respect, honesty, empathy). * Design internal communication strategies that motivate and unify different branches. * **Talent Management** * Identify training needs in stores, warehouses, and administrative offices. * Design career paths and growth plans for sales promoters, supervisors, and administrative staff. * Implement performance evaluations, feedback, and individual improvement plans. * **Training and Development** * Coordinate workshops on customer service, conscious selling, natural health products, and positive leadership. * Ensure each employee understands and embodies the brand philosophy. * Evaluate the effectiveness of training programs and their impact on sales and work environment. * **Change Management and Continuous Improvement** * Lead cultural change, expansion, or process modernization projects. * Implement continuous improvement methodologies in store operations. * Promote employee participation and innovative ideas. * **Work Environment and Well-being** * Develop recognition, integration, and employee motivation programs. * Monitor compliance with well-being, safety, and occupational health policies. * Conduct organizational climate assessments and execute action plans. **Job Requirements** * **Education:** Bachelor’s degree in Psychology, Business Administration, Human Resources, or related field. A Master’s degree in Organizational Development or Coaching is desirable. * **Experience:** Minimum of 3 years in human development, training, or leadership roles within retail, natural health stores, or wellness companies. * **Knowledge:** * Talent and leadership development * Organizational culture and climate * Sales and customer service training * Change management and internal communication * **Skills:** * Inspirational leadership * Empathetic and effective communication * Strategic thinking * Organization and follow-up * Orientation toward well-being and human values **Internal and External Relationships** * **Internal:** General management, store managers, sales department, human resources, branch employees. * **External:** Training consultants, training providers, institutions related to health and well-being. **Performance Indicators (KPIs)** * Employee engagement and satisfaction levels. * Completion rate of training plans. * Reduction in employee turnover. * Increase in team productivity and sales. * Improvement in work climate and interdepartmental communication. Job type: Full-time, Trial period Salary: $10,000.00 - $18,140.39 per month Work Location: On-site position