Field Service Technician - Telecom

Description

Job Summary: We are seeking a Field Technical Support Technician to perform maintenance, installation, and diagnostics of technology equipment at point-of-sale locations. Key Highlights: 1. Dynamic field technical support role 2. Continuous training and company-provided tools 3. Variety of tasks in hardware, software, and network support Are you looking for an excellent career opportunity? Join us as a Field Technical Support Technician for Monclova. · Job Requirements: Education in the field of Computer Science qualifying you for technical support functions. At least 6 months of experience as a Technical Support Technician. Job Responsibilities: Planning of field technical support visits. Operating system updates, installations, and replacements at point-of-sale locations. Equipment updates and installations at point-of-sale locations. Peripheral installation and support. Diagnosis and resolution of internet connectivity issues, including reporting to service providers. CCTV installation and support. Telecommunications equipment installation and support (router, switch, access point). Preventive maintenance of installed devices. Recording all activities in the mobile app. Required Knowledge: Basic networking knowledge. Hardware repair. Daily software and hardware support for end users. At the server level: maintaining server hardware and software, including maintenance and monitoring of their integration with the network (switches, routers, firewalls, etc.), as well as proper configuration of network services provided by servers. Benefits and Additional Perks: Statutory benefits. Training. Company-provided tools. Per diem allowances. Rotating shifts. Apply through this channel — we’ll contact you shortly! -Requirements- Minimum Education: Upper Secondary Education – Technological High School Diploma 1 year of experience Knowledge: Achievement orientation Willingness to travel: Yes Keywords: technologist, technician, tech, technician, technology, tecnologia, technologist, service, field, territory