Description
Job Summary:
Totalplay is seeking a Home-Based Collection Agent to conduct field collections, record collection activities, and negotiate payment alternatives with customers.
Key Responsibilities:
1. Conduct home-based collections for assigned accounts
2. Negotiate with customers by offering payment alternatives
3. Complete physical or electronic forms documenting collection results
**Totalplay is a Mexican company part of Grupo Salinas and a leader in the TELECOMMUNICATIONS industry, committed to labor equality and non-discrimination; we invite you to join our team.**
**HOME-BASED COLLECTION AGENT**
*Position Profile:*
* Education: Completed high school diploma
* Motorcycle operation skills
* Valid Class C driver's license
* Service-oriented attitude
* Familiarity with the La Laguna region
*Key Activities:*
* Conduct home-based collections for assigned accounts
* Enter collection results into the collection system using physical or electronic forms
* Negotiate with customers by offering payment alternatives
*Employment Offer:*
* Base gross salary
* Commission structure
* Statutory benefits (15-day bonus, 25% vacation premium, and vacation days as per the Federal Labor Law)
* Grupo Salinas benefits
Bi-weekly payment
*
*Schedule: Monday to Sunday, 9:00 AM to 6:00 PM (1 rotating day off)