Topahue Web Development & Production Job Listings

Technical Support Specialist65075220682499120

Indeed

Technical Support Specialist

Live the SONDA experience Here you transform your career! Why be part of SONDA? The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients' businesses, but also the future. At SONDA, you will live a work experience with various opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for a **Service Desk Agent Tier 2** **You will have the opportunity to:** * Provide support and technical assistance to users * Provide the client with technical assistance by solving their incidents **What requirements must I meet to join the team?** * **Advanced English level for written and verbal communication with internal and external customer** * High school diploma or GED * Basic computer navigation skills * Strong communication skills * IOS / Windows troubleshooting * VPN Support Monday to Friday, from 5:00 AM to 2:00 PM. On site, only in Hermosillo. Blvd. Navarrete 66\. Col. Valle Escondido. **What can you expect from us?** Work flexibility, promoting balance in your personal and professional life. Professional development and constant evolution of your skills, always according to your interests. A collaborative, diverse and innovative environment that encourages teamwork. **What do we offer?** SONDA Academy, an educational platform for constant learning that seeks to maximize your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental and social health. And much more! Diversity \+Inclusion \= Innovation and collaboration At SONDA we are committed to diversity, we promote an inclusive environment that guarantees that talents can work in a positive climate that invites them to develop their professional career with equal opportunities. Because we know that a diverse environment is a fundamental element in driving innovation, we look for candidates based on their professional qualifications, regardless of their race, skin color, religion, age, sex, sexual orientation, gender identity, nationality or disability. Be part of our team! Tipo de puesto: Tiempo completo Sueldo: $18,000\.00 al mes Lugar de trabajo: Empleo presencial Hermosillo.

328M+M8 Hermosillo, Sonora, Mexico

$MXN 18,000/year

Indeed

DT Technician

**Job Description Summary** =========================== Provides computer support services to plant operations / users**Job Description** =================== **Key Responsibilities** * Provide first\- and second\-level support to users for systems and corporate applications. * Assist with the installation, configuration, and maintenance of operating systems (Windows / Linux). * Develop and maintain scripts, applications, and automations to optimize internal processes. * Participate in the analysis, development, and testing of internal applications. * Collaborate on system integrations and API consumption. * Monitor servers, applications, and services. * Document code, technical processes, and system configurations. * Support digitalization, continuous improvement, and new technology implementation projects. * Comply with information security policies and development standards. **Education:** **Requirements:** * \+6 months of experience in systems support and/or software development (internships or professional practices accepted). * Bachelor’s degree in systems engineering, Computer Science, Software Engineering, or a related field (completed or in final semesters). * English Advanced **Desired Qualitications:** **Technical Skills – Systems** * Windows and/or Linux operating systems. * Basic networking concepts (TCP/IP, DNS, DHCP). * Virtualization (VMware, Hyper\-V; basic Docker knowledge is a plus). * Backup, monitoring, and basic security concepts. **Technical Skills – Development** * Programming languages: **Python, Java, C\#, JavaScript, or similar**. * Scripting and automation (Python, PowerShell, Bash). * Basic knowledge of **databases** (SQL Server, MySQL, PostgreSQL). * Experience with **version control systems (Git)**. * Basic development and consumption of **REST APIs**. * Introductory web development knowledge (HTML, CSS; basic frameworks are a plus). **Core Competencies** * Logical and analytical thinking * Fast learner and adaptability * Technical problem\-solving skills * Organization and documentation * Teamwork and collaboration * Effective communication **Additional Information** ========================== **Relocation Assistance Provided:** No

328M+M8 Hermosillo, Sonora, Mexico

Indeed

Call Center Trainer

We are seeking a skilled Trainer to support our team in delivering excellent service through effective training. This individual will focus on enhancing the skills, efficiency, and knowledge of staff, ensuring that all processes align with our company's standards. The ideal candidate is an experienced trainer with a strong background and a strong understanding of the operations department **Key Responsibilities:** * Training Development: Design and implement comprehensive training programs focused on back\-office operations, including patient scheduling, billing, insurance handling, and inventory management. * Onboarding New Hires: Oversee the onboarding process for new back\-office employees, ensuring they understand all relevant systems, workflows, and protocols. * Ongoing Staff Training: Conduct refresher courses, skills updates, and process improvement training to maintain consistent performance and compliance. * Process Documentation: Create and maintain updated training materials, manuals, and process documentation for back\-office operations. * Performance Evaluation: Monitor and assess trainees progress, providing feedback and identifying additional training needs. * Cross\-Functional Collaboration: Work closely with other departments, especially clinical teams, to align operational practices and support seamless patient service. **Requirements:** * Experience: Minimum of 2 years of experience as a trainer, preferably in training the operations or administrative department. * Skills: Excellent communication, presentation, and interpersonal skills; capable of training a diverse team. * Education: \[Bachelor's degree or relevant certification, if applicable] * Tech\-Savvy: Proficient in Microsoft Office and familiar. * Language: Bilingual (Spanish and English) preferred to accommodate our client base. Level C1 * VISA Requirement: Must possess a valid VISA. * Can do attitude with availability to work on\-site. Tipo de puesto: Tiempo completo Sueldo: $18,000\.00 \- $20,000\.00 al mes Escolaridad: * Bachillerato terminado (Deseable) Experiencia: * Atención al cliente: 2 años (Deseable) Idioma: * Inglés (Deseable) Lugar de trabajo: Empleo presencial

328M+M8 Hermosillo, Sonora, Mexico

$MXN 18,000-20,000/year