Module Supervisor

Description

Job Summary: Sears is seeking a Module Supervisor for its Technical Service, focused on organization, problem resolution, and customer service, to ensure proper administrative operation and service quality. Key Highlights: 1. Key role in the operation of the Technical Service 2. Opportunity for customer service and continuous improvement 3. Valuation of organization, responsibility, and teamwork **SEARS is seeking a Module Supervisor at Hermosillo Galerías Mall \- Hermosillo, Sonora** ------------------------------------------------------------------------------------- **TECHNICAL SERVICE MODULE SUPERVISOR AT SEARS HERMOSILLO GALERÍAS** Are you an organized, solution-oriented person with a passion for customer service? At Sears, there's a place for you. We are looking for someone who wants to join the Technical Service department, ensuring that every process runs smoothly, efficiently, and with a customer-centric focus. **Your objective:** Ensure the proper administrative operation of the Technical Service module by providing timely follow-up on processes and delivering high-quality service. **Main responsibilities:** * Operate the Technical Service module according to established processes * Support coordination of administrative activities within the department * Generate reports and track services and requests * Serve customers with a service-oriented attitude and effective solutions * Contribute to the department’s continuous improvement **Profile we seek:** * Completed high school education * Experience in customer service or administrative tasks (preferred) * High level of organization and sense of responsibility * Strong communication skills and ability to work in a team * Full-time availability **What we offer:** * Competitive base salary * Statutory benefits from day one * 10% food vouchers * Savings fund and savings account * Life insurance and major medical expense insurance * Educational scholarships and ongoing training * Discounts at Grupo Carso companies (Sears, Sanborns, Claroshop, Mixup, and Dax) **Let your organizational skills make the difference:** Apply today and become part of a team where every detail matters in delivering better service. **Desired education level:** Upper Secondary Education **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Retail / Retail Trade *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69ebff5e3000003400cb72c3\&source\=indeed*